Cox Communications is set to start introducing its Home Security services in additional markets this year, after having tested the product in Arizona since last year.
Now that the company is set to start commercializing the service, it has promoted Vince Groff to general manager of the new business. Groff led the initial Cox Home Security development and trial execution and will now be responsible for the broader roll out and ongoing management of Cox Home Security. Groff joined Cox in 2000 and was a director of video product development.
Home security services are the latest supplement to the service provider bundle, pioneered by competitors such as Verizon and Comcast.
The services and features in Cox Home Security include many items that are emerging as standards in the set of security products:
- Intrusion and home safety monitoring (includes fire, gas and flood)
- Remote access so the system can be controlled away from home via a secure online site or Smartphone app
- Email/Text alerts to notify customers of occurrences at the home
- Safety sensors to detect hazardous conditions such as carbon monoxide and smoke
- Secure video monitoring available via smart phone or a web browser
- Control of home functions such as lighting and temperature.
“Cox Home Security is consistent with our desire to deliver solutions that meet the individual and unique needs of each customer,” said Groff. “One home may require a video camera near their pool for safety reasons. Another family may want text message alerts sent when children arrive home from school. No two installations are exactly alike.”
After a trial in its Arizona market, the MSO is ready to start rolling out security services in other markets before the end of this year; the company promoted Vince Groff to continue to lead the operation. Now that the company is set to start commercializing the service, it has promoted Vince Groff to general manager of the new business.