Verizon FiOS TV subscribers will soon have direct access to their account information through their TV screens.
The company introduced a separate channel it's calling My Account which allows its customers to view their monthly bills, related information, and information about various promotions.
Shawn Strickland, vice president of consumer strategy for Verizon, said, "Subscribers have been able to interact with us through the Web and mobile devices. Now, through My Account, they can do so via their TV screens, making it easy and convenient to do business with us from the comfort of their home, any time of day."
The self-service channel for new and existing FiOS TV subscribers will become available this week, Verizon said. My Account can be accessed through the main menu on the FiOS TV Interactive Media Guide under the new Customer Support tab.
More Broadband Direct 7/08/10:
|• Suddenlink to use TiVo boxes |
|• Verizon adds My Account channel |
|• Cogeco Cable's Q3 revenue up overall |
|• Cox, Verizon to air Yanks-Mariners in 3D |
|• Rentrak adds access to consumer purchasing data |
|• Prospects for mobile WiMAX are looking good |
|• AT&T slow 3G uploads tied to Alcatel-Lucent gear |
|• PEW: Wireless Internet Use Rising |