Sprint has announced the availability of an integrated, enhanced services portfolio to cable companies, enabling the delivery of enhanced services such as Caller ID to the TV, Caller ID to the PC and new voicemail features (including a home voicemail alert sent to a customer’s mobile phone and voicemail to e-mail).
“It’s not enough anymore to simply deliver the same phone service the telephone companies provide,” said Mike Smith, director of marketing for Sprint Wholesale Services. “As customers’ lives change, so do their communications needs. We are delivering solutions that will enable customers to better manage their in-home communications. These new services also demonstrate Sprint’s commitment to deliver converged solutions that leverage and complement the core services and assets of our wholesale customers. We are in business to make their business better.”
Sprint provides wholesale cable VoIP services to 14 cable companies – including Massillon Cable TV and Blue Ridge Cable – and supports more than 4.5 million cable VoIP/digital phone subscribers – passing more than 31 million cable households.
The service offering to cable companies includes:
- Caller ID to the TV – Delivers notifications of an incoming caller’s name and telephone number to the customer’s TV screen before the phone rings.
- Caller ID to the PC – Delivers notifications of an incoming caller’s name and telephone number to the customer’s PC screen before the phone rings.
- Enhanced voicemail services – Delivers advanced voicemail features, such as Find Me Follow Me, Web Management, Fax Capability, Voicemail to E-mail, Call Screening and Auto Attendant functionality.
- SMS Notification/Home Voicemail Alert – Allows the customer to receive an SMS text message to their cell phone when someone leaves a voice message on their home phone. The message includes the telephone number of the party who left the message, so the customer can decide whether to return the call to their home phone to check the voice message.
“Linking SMS capabilities to our VoIP voicemail is just the first step in our ongoing integration of VoIP and wireless services,” said Jim Patterson, president of wholesale for Sprint. “Our goal with Sprint’s VoIP services, in particular with our enhanced voice services offering, is to continue to make it easier for our cable partners to offer solutions that increase their market share and increase the value they bring to their customers.”