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Com Hem is deploying Incognito Software’s Broadband Command Center, Service Activation Center, and Auto Configuration Server to provision, activate, and manage IP addresses for the cable operator’s more than 800,000 subscribers.

In addition to helping prepare Com Hem networks for an IPv6 migration, the Incognito Software products will also assist the cable operator as it rolls out “TV everywhere” services that will allow subscribers to view and control their television services on multiple devices.

Broadband Command Center provisions voice and data services while also supporting the latest standards, including IPv6. Service Activation Center helps increase network efficiency and reduces operational costs by rapidly bringing new devices online. When combined with the TR-069 device provisioning, advanced troubleshooting, and monitoring capabilities of Auto Configuration Server, these three tools will help Com Hem Cable decrease its support costs while accelerating time-to-revenue for new service deployments.

“In order to survive and thrive in this new world of multi-service and multi-device homes, operators like Com Hem must be able to provision and activate services quickly, while still being cognizant of costs,” said Stephane Bourque, CEO of Incognito Software. “Adopting a scalable, automated solution that also offers a more detailed analysis of their network can help providers minimize service disruptions, and our flexible pricing models and dedicated customer support allow us to work individually with each of our customers to ensure that they have all the tools they need to provide the best possible experience for their subscribers.”

 

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