Time Warner Cable Business Class (TWCBC) has rolled out a new suite of services that were designed to meet the needs of businesses with remote employees.
TWCBC is offering its Teleworker Solutions, which includes four bundled packages, across the greater New York City area, New York State, New England and the Carolinas. The bundles include Time Warner Cable’s DOCSIS 3.0-based wideband tier, which has speeds of 50 Mbps down and 5 Mbps up, business class phone services and managed security.
“Making it possible for employees to work remotely has not only become a benefit for companies and their employers, it is also an integral part of managing operational expenses, as well as business continuity planning,” said Maureen Link, regional vice president of marketing for Time Warner Cable Business Class. “Our Teleworker Solutions provide businesses and their employees the tools and applications necessary to increase productivity, convenience and security.”=
The bundles include Internet access to TWCBC’s private-HFC network instead of the public Internet. There’s also Wi-Fi LAN access to connect multiple devices to the Internet and secure Wi-Fi routing of all traffic through a firewall to provide an extra layer of protection against unauthorized traffic.
The phone services include unlimited calling and voicemail while the managed security, combines firewall, anti-virus/anti-spyware tools and a desktop personal security suite. TWCBC also provides 24/7 customer service support to businesses.
In last month’s fourth-quarter and year-end earnings call , Time Warner Cable President and COO Rob Marcus said his company would double its Wi-Fi hotspots this year with an emphasis in New York City where it competes with Verizon.
Time Warner Cable’s business services revenue grew 26 percent to $515 million in the fourth quarter and 29 percent to $1.9 billion for the year. Time Warner Cable added more than 1,500 new employees to its business services headcount, which was a 35 percent increase, and nearly doubled the number of commercial buildings that were connected to its fiber.