With the establishment of several new centers around the world, CSG Systems International is making a pitch for being a truly global source of managed services.
The company has set up managed services Centers of Excellence in Asia Pacific, Europe, Middle East, and Africa, as well as in the Central and Latin America regions.
CSG is using these centers to provide local support for its Singleview convergent charging and billing platform; its wholesale billing platform, the CSG Wholesale Business Management Solution (WBMS); and its direct to consumer content monetization platform, CSG Content Direct.
The company is offering customers and potential clients the options to host its products on-premise, off-site at CSG’s facilities, offshore, or do it cloud-based.
“It is in CSG’s DNA to apply its heritage of cloud-based convergent charging and billing in new ways that empower our clients to evolve their business models,” said Alam Gill, senior vice president, managed services at CSG International. “With CSG’s managed services, we apply our expertise to remove the technical complexity of delivering business improvement for our clients, using award-winning solutions that support the operations of the majority of today’s top CSPs worldwide.