Cox Business has launched two new broadband tiers, 80 Mbps and 100 Mbps, in its Acadiana (southern Louisiana) network.
Acadiana is the first of Cox Business’ markets to get the upgrade, which the company said was based on a $4.8 million upgrade to its fiber-based network in the area using DOCSIS 3.0-enabled technology.
Cox said it has been upgrading its Louisiana network for some time, over the last four years alone having invested more than $12 million in expanding commercial fiber infrastructure in Lafayette and the Acadiana area. Those upgrades include a fully redundant fiber ring in Lafayette and a regional fiber ring throughout Acadiana. Cox Business has a larger fully redundant fiber ring that serves the southern Louisiana region by connecting Lafayette, Baton Rouge and New Orleans.
Cox Business plans to launch the 80 and 100 Mbps tiers in additional markets this year and in early 2013.
The company said it offers several levels of Internet service, for many business data requirement types, all backed by competitive service-level agreements (SLA), ensuring service reliability. In addition, Cox Business offers customers a full suite of technology solutions to run and protect their business, including video, IP voice, enterprise-grade online backup and security solutions, and Web hosting, as well as ongoing educational opportunities, including webinars by expert third parties. In Acadiana, Cox Business claims to be the only telecommunications company that offers a complete business solution with these services to small businesses.
"As hosted services become more of a reality for small businesses, our state-of-the-art national IP network is the critical underpinning to ensure security, availability, redundancy and reliability of customer data," said Kristine Faulkner, Cox Business’ vice president of product development and management.