With Leo Brennan set to retire in May, Cox Communications promoted Jill Campbell to Brennan's former roles of executive vice president and chief operating officer.
In her new role, Campbell will be responsible for overseeing day-to-day operations and ensuring companywide alignment with competitive strategies to enhance marketplace execution and service delivery to Cox's 6 million customers. Campbell will manage field operations, customer experience, marketing, sales and public affairs.
Campbell's star has been on the ascent at Cox. Last year, she was named senior vice president for all of Cox's field operations as the cable operator consolidated its systems from 11 to nine.
Campbell joined Cox in 1982 as director of communications in Oklahoma. She has served in multiple roles throughout the enterprise, including vice president and general manager for Cox systems in California and Nevada.
Campbell has been recognized for her business leadership by numerous organizations, including Women in Cable Telecommunications (WICT), which named her the group's National Woman of the Year in 2008.
"Jill will play a key role in positioning Cox for continued marketplace success. A 29-year Cox veteran, Jill brings a diverse set of leadership skills, extensive operations expertise and a successful track record that we will leverage across the company," said Cox President Pat Esser.
Brennan will stay on until May to help Campbell with the transition to COO. Brennan's career with Cox spanned 28 years.
Throughout his tenure, Brennan has served in various roles, including vice president and general manager of Cox Las Vegas and general manager of Cox's Orange County, Calif., system, where Cox said he oversaw the launch of the cable industry's first triple-play bundle of digital video, Internet and telephone service over a single network platform.
"Leo's passion, leadership and counsel at Cox have been invaluable," Esser said. "We are thankful for the many contributions he has made to this company and the industry."
Cox also announced this morning that Alex Taylor was named senior vice president of field operations. Taylor will be responsible for all of Cox's field operations and the related Atlanta division support teams. In his previous role, Taylor served as executive vice president for Cox Media Group, which is owned by Cox Communications' parent company, Cox Enterprises.
At Cox Media Group, Taylor was responsible for overseeing newspapers, television stations and radio clusters in Texas, Oklahoma, Alabama and Ohio, in addition to the company's flagship properties in Atlanta.
"Alex has helped Cox Media Group successfully navigate significant changes in the news business and is well prepared to provide senior leadership as Cox Communications continually shifts operations to more effectively serve customers in a competitive marketplace," Campbell said.
Cox also announced that Mark Bowser, executive vice president and chief financial officer, will expand his responsibilities to include oversight of Cox Business and Cox Media operations, which are two of the company's largest growth opportunities.