Comcast is looking to fill 450 positions at a new call center in Minnetonka, Minn., that is slated to open this summer.
Comcast said the center will be staffed by more than 500 employees – 450 new loyalty agents, plus up to 75 management and support staff positions. The addition of hundreds of new jobs to Comcast's existing Twin Cities' workforce is anticipated to have significant positive economic impact on the entire region.
"We look forward to welcoming 450 new team members to Comcast in the Twin Cities and to further enhancing the experience of our valued customers," said Bill Wright, senior vice president of Comcast's Twin Cities Region. "We believe this dedicated center will help us be more agile in responding to customers' needs while providing an exciting, vibrant workplace for employees. We will be investing in sophisticated tools, advanced technology and specific employee training for this new call center and will begin recruiting for these 450 new jobs immediately."
The new customer service call center will occupy 98,000 square feet in Comcast's existing Data Park Drive facility in Minnetonka. Renovations will begin immediately to expand and upgrade the building in anticipation of employees' arrival this summer. A portion of the existing Comcast Data Park employee base will move to the company's Minnesota headquarters in St. Paul.
The new call center will handle calls from Western cities such as the Twin Cities, Houston, Denver, Sacramento, San Francisco, Salt Lake City, Portland and Seattle.
"What great news for Minnesota. I thank Comcast for its tremendous commitment to our state," Minnesota Governor Mark Dayton said.
Earlier this week, Comcast also announced it was opening a Spanish-language call center next month in Miramar, Fla. Comcast is in the process of hiring 300 employees for the Miramar call center.