Verizon Business has beefed up its VoIP portfolio with several enhancements for its enterprise customers.

One of the new capabilities is a lab environment that will help United States customers test the compatibility and capabilities of their customer premises equipment that hasn’t been certified with Verizon VoIP or IP Contact Center portfolios. The lab is slated to open next month.

Other enhancements include:

  • Certification of an additional Nortel IP PBX for Verizon's IP Trunking offering.
  • Availability in Europe of automatic call rerouting for VoIP customers, to provide business-continuity benefits unavailable in a traditional voice-communications environment.

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