Sigma Systems got a new order from old customer Suddenlink Communications to power advanced commercial VoIP services for small- and medium-size businesses (SMBs), a new market for the MSO.

Sigma was selected based on its successful multi-year track record in fulfilling all VoIP and high-speed data services for Suddenlink’s residential customers.

“We have had a great deal of success with our existing Sigma deployment, which automates the fulfillment of advanced IP services, including residential voice and high-speed data,” said Bob Putnam, chief information officer for Suddenlink. “As a result, Sigma’s Hosted Commercial Voice Service Package, as well as the new Release 4.0 of its Service Management Platform, was the clear choice for Suddenlink’s commercial voice initiative.”

Sigma’s Hosted Commercial Voice Service Package automates IP service fulfillment functions required to deliver voice services with a full set of calling features, including call display, call forwarding, call answer and hunt groups, as well as innovative IP-based communication features such as find me/follow me and unified messaging.

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