Volicon has announced the availability of the Observer QoE, a quality assurance and quality of experience (QoE) module for Volicon's Observer monitoring and logging system for broadcasting and media analysis.

According to Volicon, the Observer QoE is the industry’s first video monitoring solution of its kind to provide an automated method for analyzing a video image to detect macroblocking, a process that traditionally has required human intervention to spot the on-screen anomalies.

The module was developed in cooperation with several top U.S. cable operators for the detection of macroblocking, which is also known as pixelization.

"Until now, cable operators and TV stations had to manually flip through the channel lineup to visually spot and correct macroblocking, a time-consuming and costly effort," said Julius Perl, VP of marketing at Volicon. "The Observer QoE gives operators a valuable tool for maintaining quality of service and quality of experience for the consumer." 

The Observer QoE utilizes patent-pending technology to analyze video content and alert the operator whenever macroblocks are detected. In addition, the Observer QoE notifies the operator when it detects other transmission faults, including black video, frozen image and low audio, the company said.

The QoE module is currently available to Volicon Observer and Observer RPM products, which enable TV stations, MSOs, independent cable operators, IPTV suppliers and satellite providers to automatically evaluate the quality of their broadcasts from a central location. In addition, the Observer can record content for later review, facilitating diagnostics by enabling technicians to observe an intermittently faulty channel, the company said.

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