Lawrence, Kan.-based Sunflower Broadband is utilizing Volicon’s Observer Remote Program Monitor (RPM) 400, which allows the independent cable operator to scan more than 200 channels continuously and detect audio and video problems.
The four-channel system at Sunflower Broadband scans the complete channel map in about 15 minutes and delivers alerts for mishaps - such as frozen video, black video, loss of video signal and low-level audio.
The Observer RPM can also record questionable content for a later review, or stream a troublesome TV channel over the network, enabling a technician to view the video and audio on a Windows-based PC. With the desktop video monitoring solution, users can search, retrieve, view, analyze, annotate, share and export video.
Sunflower Broadband provides video, data and voice services to its 31,000 residential and business subscribers.