Whaleback Systems has formally introduced a business phone system built from the start to support IP connections.
The company's SMB1500 is a PBX platform designed for broadband. In comparison, other circuit-based PBX (private branch network) systems have to be hacked or altered in some way to support IP-based business services.
Whaleback is coming to market with a flat rate per station service package that includes unlimited calling throughout North America, an IP multi-line handset, and applications such as voice mail, video calling, desktop messaging, remote access, caller ID and call forwarding. The service also supports E911 and up to 1,500 phone extensions, the company said.
The SMB1500 "allows companies to pull the plug on outdated phone systems and put advanced technology and all-inclusive service to work for their business," said Whaleback co-founder & CEO Mark Galvin, who also founded VoIP gear specialist Cedar Point Communications.
Whaleback Systems also has tapped a certified installation partner for the SMB1500. DecisionOne will provide Whaleback and its customers with infrastructure assessments, installation services and technical support. The move should reduce or eliminate truck rolls for cable operators, which are among Whaleback's primary customer targets.