Whaleback Systems has formally introduced a business phone system that was built from the start to support IP connections.

The company's SMB1500 is a PBX platform designed for broadband. In comparison, other circuit-based PBX (private branch network) systems have to be hacked or altered in some way to support IP-based business services.

Whaleback is coming to market with a flat rate per station service package that includes unlimited calling throughout North America, an IP multi-line handset, and applications such as voice mail, video calling, desktop messaging, remote access, caller ID and call forwarding. The service also supports E911, the company said.

The platform's "Road Warrior Functionality" connects multiple offices, employees and telecommuters as if they were at one location, allowing one-click dialing from a range of electronic file types, including .pdf, .doc, .pst and HTML, the company noted.

"Whaleback Systems developed a service package to ensure our cutting-edge technology is immediately affordable for businesses of all sizes," said Ken Stess, Whaleback Systems' vice president of business development.

According to Whaleback, its platform can support up to 1,500 phone extensions.
The SMB1500 "allows companies to pull the plug on outdated phone systems and put advanced technology and all-inclusive service to work for their business," said Whaleback co-founder & CEO Mark Galvin, who also founded VoIP gear specialist Cedar Point Communications.