Cox Communications has hired VeriSign Inc. to handle Communications Assistance for Law Enforcement Act (CALEA) compliance for the MSO's IP-based telephony services.
CALEA requires carriers to assist law enforcement agencies in lawfully authorized wiretaps and other surveillance. Carriers long have abided by CALEA, but only recently have the challenges of meeting its requirements in a packetized world come to light.
Cox launched VoIP in Roanoke, Va. late last year, marking the MSO's first market to deploy voice based on the technology. Cox also offers telephony via circuit-switched technology (and already complies with CALEA) in 11 other markets.
Instead of figuring out CALEA on its own, Cox has decided to outsource VeriSign and its "NetDiscovery Services" to ensure compliance in VoIP deployments, claiming the move will lower capital and operational expenditures.
"Cox has always considered CALEA compliance as a top priority in our circuit-switched markets, and realized that CALEA in new markets served by VoIP would be a challenge," said Bill Dame, Cox's director of network switch engineering.
The agreement also marks VeriSign's first CALEA deal with a major cable operator.