With the launch of its newly-created Customer Care Center (CCC) in February, Society of Cable Telecommunications Engineers (SCTE) members can now take advantage of a staff fully dedicated to providing member services. The CCC is open Monday through Friday, from 8:30 a.m. to 8 p.m. EST. The CCC's toll-free number is (800) 542-5040.
Seven customer care specialists staff the CCC, according to SCTE. Each has been cross-trained to provide knowledgeable answers to queries and requests about SCTE membership, publication/video purchases, certification programs, and registration for conferences and seminars.