Texas-based SBC Communications will be rolling out BroadJump 's Virtual Truck to more easily enable its DSL installations. Going by the name SBC Express, the Virtual Truck lets subscribers install their DSL service and equipment themselves. Depending on the customer, self-installation takes about an hour.
Virtual Truck is designed to improve efficiency and reduce the costs of broadband installs. The technology uses an automated process that checks PC requirements and system diagnostics and default settings, and provides standard operating system files. Customers will like that they get a step-by-step tutorial on installation and won't have to wait around for the tech guy.