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Daily news and top headlines for broadband communications engineering and design professionals

Column: Plenty to worry about in Comcast/TWC deal

March 21, 2014 12:03 pm | by Frazier Moore, AP Television Writer | News | Comments

The herky-jerkiness of my Netflix video stream is nothing compared with my jittery nerves. I've been fretting since news broke last month that Comcast, the nation's reigning cable colossus, plans to swallow titanic runner-up Time Warner Cable. 

Liberty Global selects Axiros for service and device management

March 19, 2014 1:21 pm | News | Comments

Liberty Global is using technology from Axiros to remotely provision and manage its customer premise equipment (CPE) across its new B2B VoIP service. The MSO has signed a 3-year contract to rely exclusively on Axiros’ TR-069 device management system.

Europe's telecom tie-ups signal big shakeup

March 19, 2014 11:49 am | by Associated Press | News | Comments

After focusing for years on becoming wireless services, Europe's telecom companies are having a renewed love affair with cables. In what some industry observers are calling a "Back-to-the-Future" moment, the need for faster and wider pipes to deliver video and other data-intense applications is driving a raft of tie-ups between mobile and cable operators that is only expected to accelerate.

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Arris’ WorkAssure clocks in on Time Warner Cable’s one-hour service windows

March 18, 2014 12:37 pm | by Mike Robuck | News | Comments

In an effort to provide its subscribers with a better customer experience, Time Warner Cable has deployed Arris’ WorkAssure Field Management platform to help schedule one-hour service appointments by its technicians. By using WorkAssure, Time Warner Cable can schedule and manage its service appointments with real-time updates.

Comcast Business ratchets up another customer win

March 18, 2014 12:32 pm | by Mike Robuck | News | Comments

Pittsburg-based Patterson Manufacturing, which is a 150-year-old business that was founded on the banks of the Monongahela River, has picked Internet and cloud-based voice services from Comcast Business. Patterson is using the Comcast Business services to support its engineering, manufacturing, sales and customer service operations. 

Suddenlink to make $232 million in capital investments across four states

March 17, 2014 12:47 pm | by Mike Robuck | News | Comments

Suddenlink Communications expects to make approximately $232 million in capital investments this year in Arkansas, Louisiana, North Carolina and Texas. The biggest investment out of the four states is the $140 million that is slated for Suddenlink’s east Texas operation.

Liberty Global buys rest of VTR

March 17, 2014 12:29 pm | by Mike Robuck | News | Comments

Liberty Global announced that it has acquired the remaining 20 percent stake in Chile’s largest cable operator for $422 million in Liberty Global stock. Liberty Global bought the outstanding shares in both VTR GlobalCom SpA and VTR Wireless SpA from a subsidiary of Corp Group Holding Inversiones Limitada in exchange for 10.1 million Liberty Global Class C ordinary shares. 

Bright House Networks fuels 1-Gig service to homes in Tampa

March 13, 2014 1:11 pm | by Mike Robuck | News | Comments

Bright House Networks has jumped into the residential 1 Gigabit arena with an EPON-based fiber-to-the-home (FTTH) service that will launch this summer in three Tampa Bay housing developments. Bright House Networks partnered with Florida developer Metro Development Group (MDG) and The Broadband Group for a greenfield deployment of a symmetrical 1 Gbps service to the homeowners.

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RST Fiber lights up 100G-fiber backbone in N.C.

March 11, 2014 12:49 pm | by Mike Robuck | News | Comments

RST Fiber is laying claim to being the first privately-owned company in the nation to fire up a 100-gigabit backbone network using carrier-grade IPv6. The 3,100-mile underground network, which is supplemented by Wi-Fi, stretches across RST Fiber’s home state of North Carolina.

BHN, Fujitsu take 400G, 800G for a trial spin

March 11, 2014 12:41 pm | by Mike Robuck | News | Comments

Bright House Networks and Fujitsu teamed up to trial the vendor’s 400 G technology over a live network. The backbone trial was Fujitsu’s first 400G outing with a cable operator. Once the 400G trial was completed, an error-free rate of 800G was also attempted and achieved.

Cable Center names Hall of Fame Honorary Committee

March 11, 2014 12:33 pm | by Mike Robuck | News | Comments

The Cable Center unveiled the members of its 2014 Cable Hall of Fame Honorary Committee this morning. The committee members will serve as the official ambassadors for the upcoming Cable Hall of Fame event at The Cable Show and The Cable Center in Denver.

US judge rules for Samsung in dustup with Apple

March 7, 2014 12:11 pm | by Associated Press | News | Comments

A U.S. judge on Thursday denied Apple's request to permanently ban Samsung from selling 23 older-model smartphones and tablets that a jury found infringed on patents held by the maker of iPhones and iPads. Judge Lucy Koh said Apple Inc. failed to prove that the South Korean company's patent infringement caused irreparable harm to Apple sales.

Cox Business simplifies cloud services for small businesses

March 6, 2014 12:41 pm | by Mike Robuck | News | Comments

Cox Businesses has streamlined cloud services for small businesses with the national launch of a new service. The service, which is called Essential Cloud, features tailor-made cloud offerings for businesses in four primary verticals; real estate, restaurant, professional services and personal services.

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Report: Router market rebounds last year

March 5, 2014 1:21 pm | by Mike Robuck | News | Comments

The service provider router market clawed its way to a 5 percent increase for all of last year after shrinking in 2012. Sales of service provider routers rebounded to a record level of $9.7 billion last year and are expected to accelerate this year, according to a report by Dell’Oro Group. 

FCC blesses AT&T plan to test TDM-to-IP transition

February 28, 2014 1:50 pm | by Brian Santo | News | Comments

The two locations are Carbon Hill, Ala., and West Delray Beach, Fla. The trials are expected to extend for years. AT&T wants to investigate a number of potential issues, including what might be the proper mix of wireline and wireless services to offer.

Report: CCAP surges in Q4

February 28, 2014 12:13 pm | by Mike Robuck | News | Comments

It was a bountiful fourth quarter for the Converged Cable Access Platform (CCAP) market in general and vendor Casa Systems in particular. In the fourth quarter of last year, CCAP channel shipments spiked up 192 percent compared to the previous quarter, according to a recent report by Infonetics Research.

Bright House Networks promotes Wade to VP/GM in Bakersfield

February 28, 2014 12:07 pm | by Mike Robuck | News | Comments

Bright House Networks recently announced that it has promoted Danielle Wade to vice president and general manager of its Bakersfield service area. In her new job, Wade is responsible for managing all aspects of Bakersfield’s cable operations, as well as ongoing local execution of new products and services. 

Cox culls some call centers

February 27, 2014 12:22 pm | by Mike Robuck | News | Comments

Cox Communications will close the doors on some of the smaller call centers across its footprint in order to centralize operations into seven large call centers. Streamlining its call center operations could lead to a 3 percent cut, or roughly 436 employees, in Cox’s overall work force, but some of those laid off employees could migrate to the larger call centers.

MWC: Incentives coming for payments by phones

February 26, 2014 12:53 pm | by Associated Press | News | Comments

A variety of mobile wallet systems store credit or debit card information on phones in encrypted form, offering more security than standard plastic cards with magnetic stripes. To make a purchase, simply tap the phone on a card reader or wave a bar code over a scanner. Yet most people still prefer plastic.

SCTE sends shout out for Cable-Tec Expo abstracts

February 25, 2014 12:48 pm | by Mike Robuck | News | Comments

The Society of Cable Telecommunications Engineers (SCTE) is seeking papers and presentations for technical sessions at this fall’s SCTE Cable-Tec Expo Sept. 22-25 in Denver. SCTE said that its SCTE Cable-Tec Expo 2014 Program Committee was targeting papers that addressed technologies, best practices, solutions, workforce training, and case studies.

Report: Ethernet switch market posts record revenues in 2013

February 25, 2014 12:41 pm | by Mike Robuck | News | Comments

According to a recent report, 2013 was a banner year for the Ethernet switch market. The Layer 2-3 Ethernet Switch market exceeded $22 billion last year, with most segments achieving record revenues during the year, according to the report by Dell’Oro Group.

Set-top box sales fuels strong Q4 for Arris

February 20, 2014 12:50 pm | by Mike Robuck | News | Comments

Arris reported its fourth-quarter earnings last night and announced that its set-top box shipments increased by a whopping 43 percent when compared to the previous quarter. That growth was spurred by increased shipments of its hybrid XG1 HD DVR for Comcast’s X1 platform, shipments to Latin America and increased shipments of its QIP box to Verizon.

Verizon tops customer service survey, Comcast last

February 18, 2014 12:34 pm | by Mike Robuck | News | Comments

While Verizon had the highest customer satisfaction results for its customer service calls, Comcast received the worst marks out of the nine companies that were surveyed. Out of the nine categories in the customer service survey, Comcast scored the lowest in eight, according to a survey by Vocal Laboratories (Vocalabs).

Comcast/TWC Cliffsnotes

February 14, 2014 12:47 pm | by Mike Robuck | Blogs | Comments

Everyone, it seems, has an opinion on Comcast’s $45 billion takeover attempt of Time Warner Cable. While it’s going to take some time to let the proverbial dust settle, and for the various regulatory bodies to make their decisions, here are a few more points to consider.

In Comcast deal, victor isn't necessarily a winner

February 14, 2014 12:32 pm | by Associated Press | News | Comments

There's nothing like a bidding war to turn the stock of a lackluster company into a star. Shareholders of Time Warner Cable, which has been losing video customers, are big winners after rival Comcast agreed to buy the company for a nice premium. Whether Comcast owners will see any benefit is less certain.

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