Charter Communications has hired Richard Schultz for the position of senior vice president of inbound sales and retention, customer operations. Schultz has more than 25 years of experience leading sales in the telecommunications industry, most recently at Cox Communications.
Time Warner Cable Business Class is now offering a session initiated protocol (SIP) trunking service to its customers. Comcast, Cox Rogers Communications and Cablevision also offer SIP trunking services to their business customers.
Not content with already having the tallest skyscraper in its hometown of Philadelphia, Comcast announced yesterday that its new research center will be even taller when its finished in 2017. The glass and stainless steel Comcast Innovation and Technology Center will over shadow the neighboring Comcast Center, which is the cable operator’s headquarters that opened in 2008.
NetCracker Technology announced this morning that Suddenlink Communications has signed on to use its Customer Management and CRM platform. NetCracker was already the primary hosted billing platform provider for Suddenlink, but NetCracker has expanded that relationship by installing its web-based Customer Management and CRM offering.
Completel is using AudioCodes session border controllers (SBC) to link its enterprise communications platform with a new SIP trunking service. The French company has deployed AudioCodes Mediant 4000 SBCs in a geographically redundant configuration to connect its already deployed Enterprise Telephony and Unified Communications (UC) platforms and Completel's SIP trunk service.
Chinese tech giant Huawei on Wednesday rejected suggestions its telecoms equipment is vulnerable to hacking and forecast a rise in 2013 profit of nearly 50 percent. Chief financial officer Cathy Meng rejected as "groundless" reports that Huawei equipment might be more vulnerable to security threats than telecoms infrastructure made by other companies.
Charter Communications executives labeled Time Warner Cable a "turnaround project" suffering from a failed strategy as they urged Time Warner Cable shareholders to prod management to begin talks with Charter on its buyout offer. The criticism was leveled Tuesday after Charter revealed details of its proposed bid for Time Warner Cable. The offer would create the third-largest pay TV provider in the country.
Telephone companies are quietly balking at the idea of changing how they collect and store Americans' phone records to help the National Security Agency's surveillance programs. They're worried about their exposure to lawsuits and the price tag if the U.S. government asks them to hold information about customers for longer than they already do.
The gloves are off in Charter Communications’ attempt to takeover Time Warner Cable. Charter has offered to buy the nation’s second largest cable operator for $132.50 a share, which was slightly higher than where Time Warner Cable’s shares closed on Monday. Monday night Time Warner Cable CEO Rob Marcus, who took over as CEO of the nation’s second-largest cable operator on Jan. 1, formally rejected Charter’s third offer.
After rumors of a subscription streaming music service for some time, AT&T announced it has hooked up with Beats Music for a new family-orientated offering that will launch Jan. 21. The deal with Jimmy Iovine’s Beats Electronics will allow AT&T wireless customers to stream or download the service to five family members on up to 10 devices for $15 a month.
Cablevision has hired Robert Comstock to the newly created position of executive vice president, operations. Effective immediately, Cablevision said Comstock is responsible for all aspects of infrastructure that support the delivery of Cablevision’s customer experience, including network management, field operations, outside plant, Wi-Fi execution, and telecommunications network management.
Time Warner Cable announced this morning that Alan Lui was promoted to senior vice president of human resources. Effective today, Lui now leads all aspects of the cable operator’s human resources department. He continues to report to Peter Stern, Time Warner Cable’s executive vice president and chief strategy, people and corporate development officer.
Fairfax Financial Holdings said Wednesday it is buying another $250 million of convertible debt in BlackBerry in what Fairfax says is a show of confidence in the troubled smartphone maker's new management. Fairfax, BlackBerry's largest shareholder, led an investment group that injected $1 billion into the company last fall.
The chiefs of Samsung Electronics Co. and Apple Inc. will meet to discuss settling a bitter two year legal battle over designs and technologies of smartphones and tablets. A filing with the U.S. District court in San Jose showed Thursday that senior legal executives from Apple and Samsung agreed earlier this week that the CEOs will meet by or before Feb. 19.
Suddenlink Communications announced it has completed its purchase of four Texas-based systems from Northland Communications. With the completion of the deal, which was first announced in October, Suddenlink added 12,000 residential and nearly 300 commercial customers.
BlackBerry reported a massive $4.4 billion loss in the third quarter and 56 percent drop in revenue in its first results under new chairman and interim chief executive John Chen who hopes to make the company profitable again by 2016. BlackBerry also announced Friday it is entering into a five-year partnership with Foxconn, the Taiwanese company that assembles products in vast factories in China.
Verizon Communications Inc. says it will publish information on the number of requests for customer records it received from law enforcement agencies this year. The announcement Thursday from the largest U.S. cellphone carrier comes as debate over data-gathering by the National Security Agency intensifies in Washington.
If President Barack Obama follows even half of the recommendations urged by his advisory panel, the National Security Agency would significantly change the way it does business. The collection of U.S. phone records and the spying on other governments and their citizens would continue. But Americans' phone records would be held by phone companies, not the NSA.
Just in time for the holidays, Time Warner Cable has added support for Kindle tablets on its TWC TV app, and updated some features across Roku, Xbox and Samsung devices. The TWC TV app now works with Kindle Fire HD and HDX tablets for Time Warner Cable customers that subscribe to its “standard” or “preferred” video tiers.
Neustar announced this morning that it was picked by Suddenlink Communications to support the cable operator’s digital voice transition. With the multi-year agreement, Neustar’s platform will be used to support Suddenlink’s order management as well as the provisioning of new and existing subscribers on its voice network.
Today AT&T officially launched its U-Verse GigaPower service in Austin, which came out of the starter’s blocks with symmetrical 300 Mbps speeds before ramping up to 1 Gbps next year. Customers who sign up for the 300 Mbps service will be upgraded to the 1 Gig speeds when they become available at no extra cost.
Samsung Electronics America has signed up to license the Reference Design Kit from RDK Management in order to accelerate the development of its next generation set-top boxes and gateways. With Samsung on board, more than 100 silicon vendors, hardware OEMs, integrators, application developers, and service providers have licensed the RDK.
After nearly 19 years with Cable One, Jerry McKenna will retire from his role as senior vice president-chief sales and marketing officer at the end of the month. McKenna joined Cable One in 1994 as vice president-strategic marketing before being named senior vice president-chief sales and marketing officer five years ago.
Time Warner Cable has added two new, free features to its phone service. The first, “Answer Anytime,” provisions home phone calls to mobile devices or office lines in order to not miss any calls while the second, “Selective Call Acceptance,” weeds out unwanted callers.
Incoming Time Warner Cable Inc. CEO Rob Marcus said Monday that the company's current debt level is "prudent," even as other cable TV companies are reportedly examining adding debt to acquire it. Marcus, the chief operating officer who will replace Glenn Britt as chief executive on Jan. 1, told an investor conference in New York that the company's target of having debt that is 3.25 times its cash flow is appropriate.