Phoenix police are investigating an act of vandalism that left people across northern Arizona without the use of the Internet, cellphones and landlines for several hours. CenturyLink spokesman Alex Juarez said the problem was first reported around noon Wednesday. Internet and phone service started to come back to some residents and businesses in Flagstaff by 6:30 p.m.
Aiming to undercut Apple's latest hit service, Google is teaming up with three major U.S....
Comcast executives Neil Smit and CEO Brian Roberts said on this morning’s fourth-quarter and...
FairPoint Communications workers have a new contract, and they're ready to return to work this week. More than 1,700 workers in Maine, New Hampshire and Vermont report for duty Wednesday for the first time since going on strike four months ago. Officials announced Sunday that they'd ratified a new contract.
Frontier Communications Corp. (FTR) on Thursday reported fourth-quarter net income of $13.9 million. On a per-share basis, the Stamford, Connecticut-based company said it had net income of 1 cent. Earnings, adjusted for one-time gains and costs, were 4 cents per share.
As of the end of last year, both Mike Hayashi and Mike LaJoie officially retired from Time Warner Cable, but over the course of 25 years or so, the two Mikes were cable’s own version of a dynamic duo. (Just don’t ask them which one was Batman and which was Robin.) For their long, distinguished careers at Time Warner Cable, Hayashi and LaJoie were named CED’s Persons of the Year.
The Society of Cable Telecommunications Engineers (SCTE) announced Tuesday afternoon that Daniel Howard was named to the newly created staff position of SCTE Fellow. Howard joined SCTE five years ago as the organization’s first chief technology officer.
Shaw Communications announced this week that it was closing its call centers in Calgary and Edmonton while also closing part of its operations in Kelowna. All told, 1,600 employees in those call centers will have to either re-locate, accept severance packages or take on new jobs at their current locations.
RCN Business is removing some of the complexities associated with enterprise-level customers managing their WAN and LAN assets by offering a new managed LAN service. The service is packaged as a switch management solution for RCN Business’ hosted voice and Ethernet products.
Calix has lit up the state of Alabama’s first 1-gigabit service through a deal with Farmers Telecommunications Cooperative (FTC.) After launching last week, FTC, which is Alabama's largest member-owned telephone cooperative, is providing symmetrical 1-gig speeds to customers in DeKalb and Jackson counties.
Time Warner Cable has started notifying its subscribers in Dallas and surrounding areas that its TWC Maxx project, which includes the conversion to all-digital, will soon be underway. By early summer of this year, those Dallas area subscribers will be able to tap into speeds of up to 300 Mbps down with the reclaimed bandwidth from the analog-to-digital conversion.
Sprint's latest plan for luring new subscribers is to occupy the remains of RadioShack.The long-struggling consumer electronics chain filed for bankruptcy protection Thursday. Part of its plan is for Sprint, the No. 3 U.S. wireless carrier, to open mini-shops in as many as 1,750 of RadioShack's remaining stores.
Cablevision turned on its Wi-Fi-exclusive phone service providing unlimited data, talk and text. Monthly fees will be much lower: $9.95 a month for Optimum customers and $29.95 a month for everyone else. The company is currently supporting Motorola’s Moto G.
Charter Communications’ fourth quarter results were driven by robust video and advertising revenues, and a continued increase in data subscribers. Charter’s residential video subscribers grew by 3,000, as opposed to a loss of 2,000 a year ago, while it added 104,000 high-speed Internet customers in the quarter.
South Korean electronics giant Samsung Electronics Co. has started domestic sales of high-end televisions powered by its Tizen operating system and plans to add washing machines, fridges and other appliances to the range of products that use the software. Samsung said sales of Tizen-powered ultra-HD TVs began Thursday in South Korea.
According to a recently published report by Dell’Oro Group, the global service provider market is projected to top $11.5 billion in four years. The service provider market includes core and edge routers while the report also examined the enterprise router market.
In the 16th annual Harris Poll Reputation Quotient study that was released today, Charter Communications and Comcast ranked 92nd and 93rd, respectively out of the 100 companies on the list. Given Comcast’s slate of customer service debacles, including the news last week that a customer’s name was changed to “A**hole Brown” on his bill, it’s no surprise to see it near the bottom.
Time Warner Cable flipped the “on” switch to its $85 million National Data Center West facility near Denver over the weekend. Time Warner Cable first broke ground on expanding the national data center, which is located in the Denver suburb of Centennial, in June, 2013.
San Diego-based Mushroom Networks recently released “VoIP Armor,” which was designed to improve the voice quality and reliability of VoIP calls by creating a bonded IP tunnel. VoIP Armor is built into Mushroom Networks’ flagship Truffle Broadband Bonding offerings, which aggregate and orchestrate multiple Internet access lines.
Time Warner Cable had some positive news to report in what may be its last earnings report before being consumed by Comcast later this year. In the fourth quarter, the nation’s second-largest cable operator reported its best quarterly subscriber numbers in seven years, which included the loss of just 38,000 basic video subscribers, which was less than analysts had projected.
WOW! Business has purchased fiber conduit in Chicago to better serve 38 downtown buildings. The fiber conduit runs along Wacker Drive in the downtown Chicago central business district and will enable WOW! to offer its triple play and cloud computing services in the area.
With up to 3 feet of snow forecast Monday night into Tuesday, Time Warner Cable has geared up for the blizzard of historic proportions. Time Warner Cable has been down this road before in its New York City footprint after 9/11 in 2001 and Super Storm Sandy three years ago, so the nation’s second largest cable operator started mobilizing its techs.
Starting next month, Cablevision will be the first cable operator to offer a Wi-Fi based phone service to both subscribers and non-subscribers. The service, which is called “Freewheel,” will provide users with unlimited data, talk and text over Cablevision’s 1.1 million New York metropolitan area Wi-Fi hotspots or anywhere else in the world where Wi-Fi is available.
Charter Communications announced today that Rich DiGeronimo has been promoted to executive vice president, product and strategy where he will continue to report to COO John Bickham. DiGeronimo previously served as senior vice president, product and strategy since 2011.
In true San Francisco irony, smartphones were used Thursday to snap pictures of a historic phone that was used to make the first coast-to-coast phone call 100 years ago. On Jan. 25, 1915, to celebrate the completion of the Panama Canal and to show that San Francisco had recovered from the 1906 earthquake and fire, American Telephone and Telegraph Co. conducted a call between the city and New York.
Cox Communications had promoted Janice Roberts to senior vice president of field services. With the promotion, Roberts now manages all residential and Cox Business field operations across Cox’s footprint, including regional call centers and operations support at the company’s Atlanta headquarters.
Virgin Media chief operating officer Dana Strong will move into a new role at the end of this month as senior vice president, chief transformation officer at corporate parent Liberty Global. In her new position, Strong will report directly to Liberty Global CEO Mike Fries and she’ll also join Liberty’s executive management committee.
Bright House Networks and NetCracker have checked off the first phase of a large-scale BSS and customer experience upgrade off of their to-do list. The project includes consolidating and replacing Bright House Networks’ billing system as well as new CRM and e-commerce implementations.
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