Advertisement
Voice
Subscribe to Voice

The Lead

Report: DOCSIS channel shipments up 85 percent YoY in 3Q

November 25, 2014 12:49 pm | by Mike Robuck | News | Comments

Pushed along by investments in high-bandwidth services, DOCSIS channels shipments were up 95 percent year-over-year in the third quarter. The move from CMTS platforms to the cable industry’s Converged Cable Access Platform (CCAP) is also well underway with CCAP revenue increasing 7 percent in the third quarter to $360 million, according to a report by Infonetics Research.

AT&T starts Ohio upgrade of Alltel subs

November 24, 2014 12:14 pm | by Ben Munson, Wireless Week | News | Comments

More than a year after acquiring Alltel’s wireless operations, AT&T is ready to launch...

Streaming video review

November 21, 2014 12:39 pm | by Anick Jesdanun, AP Technology Writer | News | Comments

Even casual viewers of online video will appreciate the ability to watch it on a big-screen TV....

Mobile still a struggle for Intel; PC doing better

November 21, 2014 12:26 pm | by Associated Press | News | Comments

Chip-making giant Intel Corp. is still struggling to catch up in mobile computing but says its...

View Sample

FREE Email Newsletter

Daily news and top headlines for broadband communications engineering and design professionals

Harnessing Big Data Analytics

November 20, 2014 4:01 pm | by Chris Menier, vice president client services – IP media and cable, Guavus | Articles | Comments

Using Big Data analytics, service providers can gain invaluable insights that can help them to stay ahead of the competition, improve customer services and drive new revenues. So how can service providers best harness Big Data analytics, and what do they stand to gain from doing so?

Comcast trials tech tracker

November 20, 2014 1:16 pm | by Mike Robuck | News | Comments

There are probably few things more annoying than being held hostage over a four-hour window for a cable installer to arrive at a customer’s home. Comcast has winnowed down that window to around two hours, but now its trialing a new real-time solution that it hopes will alleviate subscribers’ frustrations.

TWC rings up unlimited calls to China, Hong Kong

November 19, 2014 12:45 pm | by Mike Robuck | News | Comments

Time Warner Cable has expanded the reach of its Unlimited Home Phone calling plan to include unlimited free calls to China and Hong Kong. With the expansion, calls to China and Hong Kong are now treated the same as long-distance calls anywhere in the U.S., as well as Canada, Puerto Rico, Guam, the U.S. Virgin Islands and Mexico, which was added to the plan earlier this year.

Advertisement

Infographic: Global carrier Wi-Fi market to hit $3b by 2018

November 18, 2014 12:27 pm | by Mike Robuck | News | Comments

Driven by upgrades to 802.11ac and Hotspot 2.0, as well as voice-over-Wi-Fi, the carrier Wi-Fi equipment market is poised to hit $3 billion in 2018. In the first half this year,  carrier Wi-Fi equipment revenue reached $286 million, which was a 6 percent from the second half of 2013, according to a report by Infonetics Research.

Time Warner Cable finishes TWC Maxx upgrades in NYC, LA

November 14, 2014 12:35 pm | by Mike Robuck | News | Comments

Time Warner Cable announced it has applied the finishing touches to its “TWC Maxx” project upgrades in Los Angeles and New York. TWC Maxx, which was first outlined by CEO Rob Marcus in January, includes all digital conversions in both markets, which has led to faster data tiers, including 300 Mbps down, more VOD choices and an improved whole-home DVR offering.

Cable One to spin off from Graham Holdings

November 14, 2014 12:28 pm | by Mike Robuck | News | Comments

Graham Holdings’ board of directors has decided that its Cable One division would be more successful on its own with the spinoff slated for next year. Graham Holdings board of directors gave management its nod of approval to proceed with plans for the complete legal and structural separation of Cable One, which will result in the cable operator being a publicly traded company.

Roberts: Full steam ahead on Time Warner deal

November 13, 2014 12:42 pm | by Associated Press | News | Comments

Comcast CEO Brian Roberts is moving "full steam ahead" with the company's proposed $45 billion acquisition of Time Warner Cable despite the uncertainty raised by President Barack Obama's call for tougher regulations on high-speed Internet service providers. Roberts said Comcast Corp. still intends to spend about $20 billion during the next two years to improve its Internet service and other products.

TWCBC teams up with OhioHealth for telemedicine

November 12, 2014 12:44 pm | by Mike Robuck | News | Comments

Time Warner Cable Business Class is enabling OhioHealth, which a not-for-profit system of healthcare facilities based in central Ohio, connect patients and physicians with telemedicine services. In addition to triple play services, Time Warner Cable Business Class (TWCBC) is providing OhioHealth with its 100 Mbps point-to-point Ethernet private line (EPL) fiber circuits to connect 50 care sites across the state.

Advertisement

AT&T pauses fiber build on Title II concerns

November 12, 2014 12:31 pm | by Andrew Berg, Wireless Week | News | Comments

AT&T CEO Randall Stephenson said his company couldn't afford to continue its fiber buildout until regualtory uncertainties were resolved. Stephenson's comments come just days after President Obama's strongest statement yet on the Net Neutrality debate. Obama urged the FCC to categorize ISPs under Title II, which would essentially make the Internet a public utility. 

Mediacom loses more video subs in 3Q, revenues inch up

November 6, 2014 12:06 pm | by Mike Robuck | News | Comments

Mediacom Communications saw its third quarter revenue increase slightly in the face of declining video subscribers. Privately held Mediacom, the nation’s eighth-largest cable operator, reported a net quarterly decline of 8,000 primary service units (PSU) across its two subsidiaries.

Vonage buys Telesphere Networks for $114 million

November 6, 2014 11:56 am | by Associated Press | News | Comments

Internet phone company Vonage Holdings Corp. said it plans to buy privately held Telesphere Networks for $114 million. Telesphere, based in Phoenix, provides video conferencing and cloud-computing for small businesses. It's expected to have revenue of about $40 million this year, Vonage said.

Comcast hires former Yahoo exec to lead multicultural services

November 5, 2014 12:43 pm | by Mike Robuck | News | Comments

Comcast Cable has hired former Yahoo executive Javier Garcia to the positions of vice president and general manager, multicultural services. In his new job, Garcia will report to Marcien Jenckes, executive vice president of consumer services for Comcast Cable. He’ll be responsible for directing, designing and implementing Comcast’s multicultural services strategy across all of its Xfinity products.

Cable One taps into CSG’s next-gen billing platform

November 4, 2014 1:03 pm | by Mike Robuck | News | Comments

Cable One is up and running with the latest iteration of CSG International’s customer care and billing platform. Cable One is using CSG in support of its video, voice and data services for both business and residential customers. 

Advertisement

Verizon bows faster gateway

November 3, 2014 12:53 pm | by Mike Robuck | News | Comments

Verizon teamed up with Greenwave Systems on its new home gateway, which, under lab conditions, can deliver up 800 Mbps on the downstream along with an unobstructed Wi-Fi range of up to 325 feet. The gateway uses beamforming and supports the various standards of Wi-Fi, including 802.11b/g/n/ac, as well as MoCA 2.0 and Ethernet.

Xfinity customers can make the drop at UPS stores

October 31, 2014 12:51 pm | by Mike Robuck | News | Comments

Comcast continues to polish its customer service apple by allowing subscribers to drop off their equipment directly at UPS stores where the gear will be processed, packed and shipped back to Comcast free of charge. In addition to the more than 500 Xfinity stores, the equipment can now be dropped off at 4,400 UPS stores across the nation. The equipment can be handed into the UPS stores as is, without wrapping or packaging.

Sony's quarterly loss balloons on mobile woes

October 31, 2014 12:22 pm | by Associated Press | News | Comments

Sony's losses ballooned to 136 billion yen ($1.2 billion) last quarter as the Japanese electronics and entertainment company's troubled mobile phone division reported huge red ink. The Tokyo-based maker of the PlayStation 4 video game machines, Spider-Man movies and Xperia smartphones had reported a 19.6 billion yen loss for the same July-September period a year earlier.

Time Warner Cable’s profit slides in 3Q

October 30, 2014 12:55 pm | by Mike Robuck | News | Comments

While Time Warner Cable waits in the wings to be acquired by Comcast, the nation’s second-largest cable saw its third-quarter net income drop 6 percent. On the subscriber front, Time Warner Cable lost 184,000 residential video customers in the quarter, which was partially offset by the addition of 92,000 data customers and 14,000 voice subscribers.

Charter slows video losses, revenue up 8%

October 29, 2014 12:34 pm | by Mike Robuck | News | Comments

Aided by an increase in broadband subscribers, Charter Communications increased its revenue in the third quarter while also cutting its net losses. Charter added 94,000 data subscribers in the third, which helped offset the loss of 9,000 basic video subscribers. Charter had lost 27,000 video subscribers in the same quarter a year ago

TWC makes VoIP service portable -- call from anywhere

October 28, 2014 1:54 pm | by Brian Santo | News | Comments

People who subscribe to Time Warner Cable (TWC) VoIP can now use their phone service anywhere in the world they have access to a Wi-Fi signal. TWC has launched an app, called Phone 2 Go, that lets its Home Phone customers take their service on-the-go at no additional cost.

SCTE Rocky Mountain Chapter hosts power exec roundtable

October 28, 2014 12:12 pm | by Mike Robuck | News | Comments

The SCTE Rocky Mountain Chapter is hosting an executive roundtable next week that will tackle various top-of-mind topics including current events, network capacity, competition and customer experence. The “Executive Roundtable: 2015 and Beyond" event is slated for 6 p.m. to 7 p.m. on Nov. 4 at The Cable Center in Denver.

Former Liberty Global exec steps in as CenturyLink’s new CTO

October 28, 2014 12:06 pm | by Mike Robuck | News | Comments

CenturyLink announced this morning that former Liberty Global executive Aamir Hussain has joined the company as its new chief technology officer. Hussain, who reports to CenturyLink CEO and president Glen Post, previously worked in the Netherlands as Liberty Global's managing director and chief technology officer for Europe.

Comcast’s Roberts: ‘Customer service should be our best product’

October 24, 2014 12:54 pm | by Mike Robuck | Blogs | Comments

Comcast has suffered several customer service related black eyes this year, including the overly zealous customer service rep that refused to cancel a former subscriber’s service and the allegation that the nation’s top cable operator got another disgruntled customer fired for complaining about his customer service. Comcast Chairman and CEO Brian Roberts took to the customer service stump during Thursday’s third quarter earnings call.

Hargray buys Kennedy Cablevision

October 24, 2014 12:29 pm | by Mike Robuck | News | Comments

In order to expand its presence in southeast Georgia, South Carolina-based Hargray Communications announced it has picked up Reidsville, Ga.-based Kennedy Cablevision. In addition to adding Kennedy Cablevision’s residential and commercial customers into the fold, Hargray said the deal would allow it to upgrade its existing network technology and infrastructure as well build out additional infrastructure.

X1 drives solid third quarter for Comcast

October 23, 2014 1:05 pm | by Mike Robuck | News | Comments

Aided by declining video subscriber losses, an increase in data subscribers and continued growth in the business services sector, Comcast posted solid results in its third quarter earnings report this morning. While Comcast lost 81,000 video subscribers in the recent third quarter, it was still the best third quarter for video in the past seven years. 

WICT Rocky Mountain tees up “Tech It Out” conference

October 22, 2014 3:32 pm | by Mike Robuck | News | Comments

The Women in Cable Telecommunications Rocky Mountain Chapter today announced that its 7th Annual Rocky Mountain Tech It Out Conference is slated for Nov. 13 at Infinity Park Event Center in the Denver suburb of Glendale. WICT’s Tech It Out Conference was designed to bring together thought-leaders in technology and create strong women leaders, both inside and outside of the cable industry.

X
You may login with either your assigned username or your e-mail address.
The password field is case sensitive.
Loading