The NCTC announced a comprehensive multi-year distribution agreement to deliver The Walt Disney Company’s lineup of sports, news and entertainment content to participating NCTC members’ customers across TVs, computers, smartphones, tablets, gaming consoles and connected devices.
Comcast has signed a new contract with CSG International that provides the cable operator with CSG’s residential billing services through June 30, 2019. While CSG has worked with Comcast for the past 20 years, the new contract provides the framework for Comcast to consolidate all of its residential business onto CSG’s billing platform.
Time Warner Cable CEO Rob Marcus outlined several of the company’s top priorities during this morning’s second quarter earnings call, which included the announcement that seven cities are slated to receive TWC Maxx network upgrades next year. TWC Maxx, which features 300 Mbps on the downstream, will touch down in Charlotte, Dallas, Hawaii, Kansas City, Raleigh, San Antonio and San Diego.
Midcontinent Communications improved its customer service and operational efficiencies from last year to this year with the aid CliIntel. Midcontinent engaged with CliIntel's professional services team last year to analyze current business metrics and provide optimization opportunities. Midcontinent’s goals included improving the customer experience, exceeding 2014 customer expectations of service and providing ongoing metrics.
Cable industry pioneer Steve Simmons was elected to Cablevision’s board of directors effective immediately. Simmons joined the board as an independent director and his election increased Cablevision’s board to 18 members. Simmons, 68, has been chairman and chief executive officer of Simmons Patriot Media & Communications since 2002.
Sprint opened its new fiscal year with a rare quarterly profit. The carrier called a $23 million net income and $519 million operating income the highest in seven years. The black numbers came on fiscal first-quarter earnings per share of $0.01 and revenue of $8.78 billion, both of which exceeded analyst estimates.
Charter Communications is looking to cross off the former Bresnan, and Optimum, systems from its all-digital checklist once the conversion kicks off in Wyoming, Montana, and Colorado. Charter’s stated goal is to have its all-digital upgrades completed across its entire 29-state footprint by the end of this year, with the former Bresnan systems scheduled for completion in November.
Texas-based Grande Communications has extended its nearly 15-year relationship with CSG International by signing a new multi-year deal. Under the new extension, Grande will work with CSG to implement additional solutions to provide “a holistic IT landscape to support subscribers in Texas.”
Bright House Networks Enterprise Solutions has introduced Unified Communications (UC) as a feature for its Hosted Voice services. The enhancements include video calling, instant messaging and presence, desktop sharing, and web collaboration.
RCN Business is continuing its partnership with the Citi Open tennis tournament in Washington D.C. by provisioning video, Internet and wireless services for the matches. RCN Business is providing connectivity for live-streaming of all matches during the tournament, a service available to viewers via the Citi Open web site. RCN Business is also supporting the work of the tourney’s staff.
Comcast Wholesale and the National Cable Television Cooperative (NCTC) announced this morning the renewal of a multi-year agreement for the HITS National Authorization Service (NAS), which included support for universal digital terminal adapters (uDTAs.) With NAS, NCTC cable operator members can reduce the cost associated with their live, on demand and IP services through a centrally managed platform.
Wyoming-based Sweetwater Cable TV has signed a multi-year agreement to use GLDS’ (Great Lakes Data Systems’) solutions to support its triple play services. Great Lakes Data Systems’ WinCable is a billing and service-provisioning platform that’s used by small to medium-sized broadband service providers. It offers tools to manage FTTH, digital video, VoIP, high-speed Internet and other services.
Jones/NCTI announced this morning that it had inked an agreement with Houston-based enTouch to provide enTouch a suite of learning tools for its field and call center frontline employees. The new enterprise platform includes Jones/NCTI’s in-depth course material, mobile learning application and career path development tools, as well as its LogiCall customer service support.
Shares of Amazon.com Inc. fell Thursday after the e-commerce retailer reported a deeper-than-expected second quarter loss as expenses outpaced a surge in revenue. Amazon has long focused on spending the money it makes to grow and expand into new areas. In one of its most high-profile moves, Amazon is introducing its own smartphone, the Fire, which starts selling Friday.
Rogers Communications Inc. has reported a lower second-quarter net income of $405 million, or 76 cents per diluted share, while the telecom company struggled to add more wireless customers. Net profit was down 24 per cent from $532 million, or 93 cents, in the same quarter of 2013.
Charter Business is going after small businesses in its footprint by offering to buy out the early termination fees that are associated with switching to the cable operator. The buyout allows businesses that are locked into contracts to make the switch to Charter Business without bearing the brunt of the termination fees.
Microsoft Corp. CEO Satya Nadella painted an upbeat vision of the future Tuesday, saying that the next version of Windows will be unified across screens of all sizes and that two money-losing units — Nokia phones and Bing search — would become profitable in 2016. The agenda, announced Tuesday as Microsoft reported fourth-quarter earnings that beat Wall Street expectations, helped boost the company's closing shares.
Dan Borislow, the inventor of magicJack and a pioneer in developing phone calls over the Internet, died Monday, officials at the company he founded said. He was 52. A spokeswoman for MagicJack Vocaltec Ltd., said he died of a heart attack. In a statement, MagicJack CEO Gerald Vento praised Borislow as a visionary.
The rate of innovation by cable operators has picked up the pace, and to highlight some of those changes SCTE Cable-Tec Expo will feature back-to-back workshops focused on DevOps and Agile Deployment.The workshops, which will take place on Sept. 24 at the cable confab in Denver, will feature Michael “Doc” Norton, global director, engineering culture for Groupon, and executives from Comcast, Time Warner Cable and Liberty Global.
In the second quarter earnigns report this morning, tablets helped Verizon's bottom line as it added 304,000 postpaid phone net additions and 1.15 million postpaid tablets. On the FiOS side, Verizon posted subscriber gains across its video, data and phone services.
C Spire will be using IPTV set-tops from Amino to deliver the triple play to customers of the gigabit network the company is building in parts of Mississippi. The company said it will use Amino's Live Advanced Media Centre and A140 devices to provide broadband, telephone and digital HD television services.
Ericsson today posted a second quarter profit of $394 million despite curtailing LTE rollouts by major North American carriers. Revenue for the quarter came in at just over $8 billion, which beat analyst expectations. In a press release, the Swedish equipment maker said sales in the quarter were mainly driven by continued capacity projects in North America and growth in the Middle East, China and India.
Comcast is apologizing after a tech-savvy California customer posted eight minutes of telephone conversation online in which he tried repeatedly to get a customer service representative to disconnect his service. The customer, Ryan Block, succeeds in getting the unidentified Comcast rep to agree to disconnect his service, but only after the rep repeatedly asks Block for a reason.
Cisco’s Rob Lloyd and Liberty Global’s Mike Fries have been added to the list of featured speakers for the Denver edition of SCTE Cable-Tec Expo Sept. 22-25. Lloyd, president, development and sales for Cisco, will be on center stage on Sept. 23 at Expo while Liberty Global president and CEO Fries will follow on Sept. 24.
This month Cox Communications promoted Leigh Woisard and George Richter—the company’s top execs for communications and supply chain, respectively—to senior vice president positions. Woisard was promoted to senior vice president of corporate communications and public affairs while Richter was upped to senior vice president of supply chain management.