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Daily news and top headlines for broadband communications engineering and design professionals

CliIntel helps Midcontinent improve customer care, service windows

July 30, 2014 12:08 pm | by Mike Robuck | News | Comments

Midcontinent Communications improved its customer service and operational efficiencies from last year to this year with the aid CliIntel. Midcontinent engaged with CliIntel's professional services team last year to analyze current business metrics and provide optimization opportunities. Midcontinent’s goals included improving the customer experience, exceeding 2014 customer expectations of service and providing ongoing metrics.

Cable vet Simmons joins Cablevision’s board

July 30, 2014 11:57 am | by Mike Robuck | News | Comments

Cable industry pioneer Steve Simmons was elected to Cablevision’s board of directors effective immediately. Simmons joined the board as an independent director and his election increased Cablevision’s board to 18 members. Simmons, 68, has been chairman and chief executive officer of Simmons Patriot Media & Communications since 2002.

A-L enabling Telefónica cloud DVR, mosaic services

July 29, 2014 1:18 pm | by Brian Santo | News | Comments

Alcatel-Lucent said that Telefónica is using its Cloud DVR system to enable the cloud DVR service that Telefónica rolled out in February. A-L also said Telefónica is using its products for a service that gives Telefónica customers the option to select from up to six different streams in sporting events.

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Charter’s all digital blazes a trail in former Bresnan systems

July 29, 2014 12:12 pm | by Mike Robuck | News | Comments

Charter Communications is looking to cross off the former Bresnan, and Optimum, systems from its all-digital checklist once the conversion kicks off in Wyoming, Montana, and Colorado. Charter’s stated goal is to have its all-digital upgrades completed across its entire 29-state footprint by the end of this year, with the former Bresnan systems scheduled for completion in November.

CSG, Grande Communications extend agreement

July 29, 2014 12:08 pm | by Mike Robuck | News | Comments

Texas-based Grande Communications has extended its nearly 15-year relationship with CSG International by signing a new multi-year deal. Under the new extension, Grande will work with CSG to implement additional solutions to provide “a holistic IT landscape to support subscribers in Texas.”

INSP gains 140,000 new subs through NCTC members

July 29, 2014 12:03 pm | by Mike Robuck | News | Comments

Family entertainment network INSP has added more than 140,000 new subscribers on multiple National Cable Television Cooperative (NCTC) systems across the country. In April INSP, which is available nationwide via cable, satellite DBS and telcos, reached a multi-year renewal agreement with Time Warner Cable.

BHN starts VOD ad insertion with BlackArrow system

July 28, 2014 12:35 pm | by Brian Santo | News | Comments

The MSO has adopted BlackArrow’s solution to manage the execution of dynamic ad insertion in its on-demand services. Programmers working through Canoe can connect with industry-standard DAI systems, including the BlackArrow advertising platform installed by BHN.

RCN Business serves up services to Citi Open

July 28, 2014 12:10 pm | by Mike Robuck | News | Comments

RCN Business is continuing its partnership with the Citi Open tennis tournament in Washington D.C. by provisioning video, Internet and wireless services for the matches. RCN Business is providing connectivity for live-streaming of all matches during the tournament, a service available to viewers via the Citi Open web site. RCN Business is also supporting the work of the tourney’s staff.

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Comcast Wholesale, NCTC ink multi-year renewal deal

July 28, 2014 12:05 pm | by Mike Robuck | News | Comments

Comcast Wholesale and the National Cable Television Cooperative (NCTC) announced this morning the renewal of a multi-year agreement for the HITS National Authorization Service (NAS), which included support for universal digital terminal adapters (uDTAs.) With NAS, NCTC cable operator members can reduce the cost associated with their live, on demand and IP services through a centrally managed platform.

TNT’s ‘The Last Ship’ tops Comcast VOD voting contest

July 28, 2014 12:01 pm | by Mike Robuck | News | Comments

The results are in for Comcast’s first-ever The People’s hotlist voting campaign, which allowed Xfinity subscribers to vote for their favorite summer movies and shows on Comcast’s VOD platform. According to a blog post by Andy Hunter, vice president, programming for Comcast Cable, more than 20 million votes were cast by customers each time they watched their favorite summertime movies and TV shows.

GLDS strikes a multi-year deal with Sweetwater Cable

July 28, 2014 11:54 am | by Mike Robuck | News | Comments

Wyoming-based Sweetwater Cable TV has signed a multi-year agreement to use GLDS’ (Great Lakes Data Systems’) solutions to support its triple play services. Great Lakes Data Systems’ WinCable is a billing and service-provisioning platform that’s used by small to medium-sized broadband service providers. It offers tools to manage FTTH, digital video, VoIP, high-speed Internet and other services.

March / April 2014

July 25, 2014 6:19 pm | by CED | Digital Editions | Comments

Uncoiling Viper: the future of converged IP platformsIt's InGeNeOs! Every cable modem a probe!Video encoding: HEVC is actually hereWallchart: The Evolution of Multi-screen Networks

SEC Network adds TWC, BHN to carriage roster

July 25, 2014 12:07 pm | by Mike Robuck | News | Comments

Time Warner Cable and Bright House Networks have scored a deal with ESPN to carry the SEC Network just ahead of the network’s launch Aug. 14. With the latest deal in hand—Time Warner Cable has typically forged carriage agreements for both itself and Bright House Networks— the SEC Network will be available to approximately 60 million homes nationwide.

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Jones/NCTI to provide call center tools to enTouch

July 25, 2014 12:01 pm | by Mike Robuck | News | Comments

Jones/NCTI announced this morning that it had inked an agreement with Houston-based enTouch to provide enTouch a suite of learning tools for its field and call center frontline employees. The new enterprise platform includes Jones/NCTI’s in-depth course material, mobile learning application and career path development tools, as well as its LogiCall customer service support.

BSkyB to create multinational European TV network

July 25, 2014 11:51 am | by Associated Press | News | Comments

London-based pay TV network BSkyB has agreed to take control of its sister companies in Italy and Germany, creating a multinational European broadcaster. The deal could have a wider impact on the media industry, giving Rupert Murdoch's 21st Century Fox a cash boost to potentially revive its attempt to buy Time Warner.

U-verse chugs along in Q2

July 24, 2014 12:51 pm | by Brian Santo | News | Comments

AT&T said it added 488,000 high speed Internet subscribers, including 55,000 business customers. The company said it also added 190,000 U-verse TV subscribers, for a new total of 5.9 million. That’s roughly on par with the number of adds in the last few quarters.

Vubiquity to open up digital storefront at Independent Show

July 24, 2014 12:12 pm | by Mike Robuck | News | Comments

Vubiquity will open the virtual doors to its digital storefront at next week’s Independent Show in Kansas City, Mo. The Vubiquity Digital Storefront allows cable operators to offer a range of multi-platform video services, including linear TV streaming, SVOD, electronic sell-through (EST) and support for the Ultraviolet digital rights locker system.

FourthWall Media scores another patent

July 24, 2014 12:09 pm | by Mike Robuck | News | Comments

FourthWall Media, which provides cable set-top box viewing data to service providers, announced that the U.S. Patent office had approved a patent for its Ad Widgets interactive advertising platform. FourthWall said the technology allows cable operators, or any distributor of interactive television commercials, to deploy new interactive ad units without the need for testing each individual interactive spot.

FX says overnight ratings becoming meaningless

July 24, 2014 12:06 pm | by Associated Press | News | Comments

Leaders at the FX network are trying something new: They're no longer talking publicly about how their programs do on opening night, believing those numbers don't accurately reflect how many people see their shows. Instead, they're waiting a few days to see how many people catch up via time shifting.

Rogers Communications posts lower Q2 net earnings on flat revenues

July 24, 2014 11:58 am | by The Canadian Press | News | Comments

Rogers Communications Inc. has reported a lower second-quarter net income of $405 million, or 76 cents per diluted share, while the telecom company struggled to add more wireless customers. Net profit was down 24 per cent from $532 million, or 93 cents, in the same quarter of 2013.

House authorizes death of CableCard

July 23, 2014 4:52 pm | by Brian Santo | Blogs | Comments

The U.S. House of Representatives has reauthorized STELA. The cable industry had hoped to tack on provisions to reform retransmission consent rules, but the House declined. But the House did include language to end separable security requirements. In other words, the House has agreed to let the loathed CableCard die.

UPC Hungary establishes cloud-based app store

July 23, 2014 1:02 pm | by Brian Santo | News | Comments

UPC Hungary has followed its rollout of TV apps a few weeks ago by creating its own app store. The key for UPC Hungary is that by relying on a cloud-based delivery mechanism, it has been able to accomplish all of this without having to swap out any of its non-IP set-top boxes.

Service Electric slings live, recorded content with Arris

July 23, 2014 12:44 pm | by Mike Robuck | News | Comments

Cable pioneer Service Electric TV and Communications picked Arris to enable its whole home DVR platform that streams live and recorded content throughout the home and on the go. Service Electric is using Arris’ Whole Home Media platform, and its subscribers also have the option to buy the Sling-media based Arris MS400 Media Streamer in order to stream live and DVR content to their mobile devices. 

Charter Business offers to pay early termination fees

July 23, 2014 12:40 pm | by Mike Robuck | News | Comments

Charter Business is going after small businesses in its footprint by offering to buy out the early termination fees that are associated with switching to the cable operator. The buyout allows businesses that are locked into contracts to make the switch to Charter Business without bearing the brunt of the termination fees.

Javaid boards Rovi as SVP of discovery

July 23, 2014 12:36 pm | by Mike Robuck | News | Comments

Rovi has tabbed Omar Javaid as its senior vice president of discovery. As head of the newly created discovery business group, Javaid is responsible for Rovi’s discovery product offerings from concept to customer delivery and oversees multiple areas across the group – from engineering, architecture and user experience to product lifecycle management (PLM), program management and product marketing. 

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