The company has strung 2,200 miles of fiber across a 2,000 square mile area that includes parts of Far North San Antonio, the Texas Hill Country and the Gonzales, area. More than 40,000 rooftops are connected to GVTC's network, with another 2,600 to be connected soon.
The cable industry’s dismal customer satisfaction ratings have become a stereotype for the industry, but Comcast is vowing, again, to improve customer service with the promotion of Charlie Herrin to senior vice president, customer experience. On Friday Comcast Cable CEO and president Neil Smit took to company’s blog page to tout Herrin’s new role.
The clock is ticking on a new retransmission agreement between Suddenlink Communications and Viacom, with the nation’s seventh-largest cable operator saying it will no longer carry Viacom networks starting Wednesday if a new deal isn’t reached. Suddenlink said that Viacom was demanding a 50 percent increase in payments despite viewership declining by almost 30 percent on some of Viacom’s networks over the past few years.
Huawei Technologies plans to invest more than $4 billion in fixed broadband technology R&D in the next three years, citing the areas of photonics and software-defined networking (SDN). Separately, the company earlier this week demonstrated a virtual CCAP at SCTE Cable-Tec Expo.
On the heels of receiving a patent for its technology, aioTV announced Thursday it was engaged in a “strategic partnership” with Midcontinent Communications that will blend QAM-based video services with over-the-top IP content and services. The service will use aioTV’s PassBox user interface, which will connect to Midco’s set-top boxes with an HDMI cable.
In order to better serve the increasing number of personal digital devices used by customers, including PCs, Macs, tablets and iPhones, TDS Telecom is now offering a new personal cloud service. The new service, which is called “younited,” uses F-Secure’s technology to allow TDS customers to back up info, and store photos and videos in the cloud.
AT&T's proposed $48.5 billion acquisition of DirecTV is moving forward as shareholders of the country's largest satellite TV broadcaster approved the deal. But it still needs regulatory approval. Public-interest groups say the deal would lead to less competition, since AT&T and DirecTV provide pay-TV services to about 25 percent of the country.
The increasing demands for modernizing user interfaces, and soaring consumer expectations are putting pressure on service providers to improve their user interfaces, and that means blending consumer behavior data with advancing technologies.
The SCTE got down to the brass tacks of its ambitious, all encompassing Energy 2020 program Wednesday afternoon at Cable-Tec Expo. The new Energy 2020 program was first announced in June, but Wednesday’s workshop provided new details on its goals and key areas of focus.
Propelled by victories in two events, Bright House Networks’ Greg Babinski took home the top honors at the SCTE International Cable-Tec Games in Denver earlier this week. Babinski, representing SCTE Region 9 and the SCTE Central Florida Chapter, beat out 29 other competitors in the 24th annual Cable-Tec Games.
When Netflix dropped into Liberty Global’s European footprint, Liberty CEO and president Mike Fries said it prodded his company to innovate and grow. Fries, who spoke with Comcast executive vice president and CTO during a keynote Expo session Wednesday morning, said the cable industry across the globe needed to collaborate and continue to scale in order to compete with hyper-giants such as Google and Netflix.
After 21 years in the cable industry, Time Warner Cable’s Mike LaJoie has plenty of career advice for anyone in the cable industry. LaJoie, who is retiring at the end of the year, shared his thoughts during the opening general session “Tips from the top—from to cube to corner office” at Expo with long-time friend Yvette Kanouff.
A stunned Bob Acheson of San Bruno Cable TV in Sunnyvale, Calif. humbly accepted SCTE’s prestigious Member of the Year Award during the organization’s annual awards luncheon Tuesday. The sales and marketing exec, who began his cable career more than 20 years ago, has volunteered his time to advance many causes, both in and out of the cable industry during his work with SCTE and San Bruno Cable.
When it comes to cloud environments, cable operators would do well to go with a hybrid model for a variety of reasons, according to a keynote panel Tuesday morning at Expo. Comcast executive vice president and chief technology officer Tony Werner moderated the panel “Cable’s cloud forecast: More apps and infrastructure,” which included a discussion on the role that dev ops and agile developments played in the cloud setting.
This Technology announced Congruity Intelligent Signal Processor (iSP) for efficient management of SCTE-35 cues across all delivery platforms. The latest addition to This Technology's portfolio features cloud-based software that normalizes the wide variances of SCTE-35 messages MVPDs receive from programmers.
Pico Digital introduced what it’s calling a miniCMTS, optimized for multi-family residential applications, private networks, and small cable providers. The company’s aim was to provide a rich feature set at a low price point. It can support up to 400 DOCSIS cable modems, DOCSIS 2.0, or a mix of 2.0 and 3.0.
Precision Diagnostics will collect a range of set-top box data, including Model Info, current status of STB, signal frequencies and signal levels, and much more, and constantly monitors equipment to make sure it's functioning correctly.
Cox Communications announced that it has named John Wolfe as senior vice president and Southwest region manager, which is Cox’s largest region in the nation and includes Las Vegas, Phoenix and Tucson metropolitan areas. Wolfe, who has logged nearly 30 years in the cable industry, came over to the Southwest from Cox's Northeast region, where he served as the senior vice president and region manager.
Special events like Watchathon help Comcast’s more than 20 million video subscribers drill down into its 50,000 video assets on their set-top boxes, 400,000 online assets and the 20,000 pieces of video that are available via its Xfinity Go App. The stunts also help move the TV Everywhere ball forward.
Memory Lane: Before they started launching or buying their own cable channels in the 1990s, the Big 3 television networks were sanctimonious about an upstart medium called “cable TV.” The smugness was rooted in reality, at least for a while. The force that lavished the three networks with rich profits was scarcity.
Faced with dwindling attendance over the past few years and the continued evolution of Internet technologies, the National Cable & Telecommunications Association (NCTA) has pulled the plug on The Cable Show in favor of rebranding it as INTX. INTX, which stands for the Internet and Television Expo, will still be held on The Cable Show’s original schedule of May 5-7 next year in Chicago, but with more of an Internet focus.
The Senate Commerce Committee has passed STAVRA, reauthorizing satellite TV broadcast of distant signals. One of the few non-satellite provision retained prevents local TV stations from colluding when negotiating retransmission consent contracts with cable operators.
It is commonly held that the authentication process is so cumbersome for TV Everywhere that it is retarding the growth of TVE services. TDG says that’s simply not true. Only 7 percent of TVE users view the process of authentication negatively, with less than 1 percent ranking the process as "very difficult."
Liberty Global-owned Virgin Media, which is the largest cable operator in the UK, will fire up a small 1-Gigabit trial in the Cambridgeshire village of Papworth that will feature a new trenching technique for laying fiber. Virgin Media said it would lay fiber in Papworth by using “narrow-trenching,” which it claims could reduce the cost of the network roll out by 33 percent.
After being shut out of broadcasts of the Los Angeles Dodgers’ baseball games this season, Time Warner Cable announced that local fans would be able to watch the final six games on a local TV station. Dodgers fans were frozen out of this season’s broadcasts because other cable, telco and satellite video providers weren’t able to come to terms with Time Warner Cable’s SportsNet LA, which televises Dodgers games.