Mediacom Communications subscribers can troubleshoot and resolve service issues, schedule service appointments, and view or pay their bills on a new mobile customer care app that the cable operator provisioned with Synchronoss Technologies.
TiVo has landed yet another cable operator customer: It has signed a deal with Cable One to provide its DVR software and multi-screen video applications to the nation’s 10th-largest cable operator, which will start rolling out its TiVo offering next year.
RCN is offering a holiday promotion of reduced rates on its voice and data services in the New York City boroughs that it serves. Over-builder RCN offers its services in Manhattan and Queens, as well as in parts of downtown Brooklyn, where it competes against Time Warner Cable.
Bristol Tennessee Essential Services (BTES) has 1 Gigabit broadband service now available to all of its 33,000 residential and business electric customers, while RST Global Communications in North Carolina has completed the first phase of its fiber network that will eventually go up to 10 Gbps
TV’s user interface (UI) – combining navigation, search, discovery and more – is as sophisticated a product as the TV industry has. But it doesn’t by a long shot get viewers literally everywhere they might want to go. “Disaster” might be too strong a word for TV’s UI, but whatever the appropriate description is, the difference is a matter only of degree.
There were plenty of buzz-worthy topics during the most recent edition of the SCTE Cable-Tec Expo, but the official debut of the DOCSIS 3.1 specification made the biggest splash in Orlando outside of Sea World. A panel provided some insights on DOCSIS 3.1.
Tier 2 and Tier 3 service providers remain squeezed by circumstances. Some are scraping up the wherewithal to build infrastructure supporting new services. Meanwhile, equipment vendors continue to devise solutions sized and priced appropriately for the market.
Managed service providers, telcos, MSOs and satellite broadcasters alike are facing intense competition from over-the-top service providers such as Netflix and Hulu. These new market entrants are rapidly building their subscriber base by providing premium video and video-on-demand services on any device.
Time Warner Cable officially opened the doors on its $82 million National Data Center on the company’s Charlotte campus. The new data center will enable Time Warner Cable to leverage the latest IP technology to deliver its video to various services and devices.
In the “Star Wars” saga, the legendary Jedi Obi-Wan Kenobi describes the “Force” as an energy field that “surrounds us; it penetrates us and binds the galaxy together.” In a similar fashion, the move to “open-source” software binds together the many moving parts of the ever-expanding galaxy of software and electronics devices.
Contec, which recently emerged from Chapter 11 bankruptcy, was selected by Charter Communications as the cable operator’s preferred provider of set-top box testing and repair across its footprint. The agreement is an expansion on an existing relationship between the two companies.
Telefonica Digital is rolling out IP video services based on Microsoft’s Mediaroom across an unspecified number of countries included in its vast international reach. The global operator has already begun deploying the technology in three countries – Brazil, Chile and Spain.
Advanced advertising vendor This Technology has wrapped up $7.5 million in equity financing and announced it counts Comcast, NBCUniversal, Verizon and ABC among its customers. The financing was led by General Catalyst Partners, and This Technology now has Neil Sequeria on its board of directors.
Time Warner Cable was hit with two class-action lawsuits in regard to its decision to charge its data customers a cable modem lease fee of $3.95 a month. The lawsuits were filed in the Superior Court of New Jersey and the Supreme Court of New York.
Verizon Wireless and Comcast have added a set of new markets in which the two will market each other’s services. The two have made available their combined quad-play bundle into various markets in states including California, Florida, Ohio and Texas.
Cisco Systems, the world's largest maker of computer networking gear, said that U.S. companies are starting to spend again, helping Cisco find more solid footing after some shaky months early this year. Cisco said its earnings rose 18 percent in the latest quarter.
ThinkAnalytics said it has grown its customer base by 75 percent in just the last six months, going from 20 to 35 clients, which together represent more than 80 million subscribers. The company did not identify its newest customers but said they include service providers in both Europe and North America.
Bucking the trend of cable operators losing basic video subscribers, Suddenlink Communications actually added a total of 200 in the third quarter en route to chalking up some solid financial results. Suddenlink reported third-quarter revenues of $511.9 million.
A California judge has rejected a request for a preliminary injunction against Dish Network's ad-skipping digital video recorder in a dispute that has pit broadcasters against a main distributor of their programming. The ruling was not released publically.
The cable industry’s research consortium has formed its first subsidiary, called NetworkFX, to provide companies outside of the cable industry with public key infrastructure (PKI) technology. PKI uses digital certificates to secure broadband connections for networked devices.
Boxee began selling the new version of its set-top that combines network DVR, live TV and Internet apps – a set of over-the-top video services. At least initially, Boxee TV will be available exclusively in Wal-Mart stores, and online at Walmart.com and on the company’s own website.
The Multimedia over Coax Alliance (MoCA) standard is the driving force behind the growth in home networking devices, and in the third quarter of this year, MoCA set-top box sales increased 33 percent compared to the same quarter a year ago.
The Digital Living Network Alliance announced that it has seen a surge in the number of DLNA-certified audio/video (AV) products, along with more than 500 certifications of systems to date. The certifications for products have doubled since 2010.
Roku has updated its guide in the U.S. so that customers can search for content across several of the leading over-the-top sources. The issue is whether their customers – all of the various service providers – want to implement it in the way Roku has.
For AT&T, the IPTV game right now is about engagement. Customers who interact with their TVs churn at a much lower rate. And 65 percent to 70 percent of AT&T's viewers use a mobile device while they are watching TV several times a week.