The company has set up managed services Centers of Excellence in Asia Pacific, Europe, Middle East, and Africa, as well as in the Central and Latin America regions. CSG is using these centers to provide local support for its billing and business support systems.
Time Warner Cable Business Class (TWCBC) has rolled out a new suite of services that were designed to meet the needs of businesses with remote employees. Teleworker Solutions is available across the greater New York City area, New York State, New England and the Carolinas.
Charter Communications said its residential customer relationships increased by 20,000 during the fourth quarter of 2012, compared to the year-ago period, which CEO Tom Rutledge said was the best Q4 performance at the company in 10 years.
Cablevision will charge its video subscribers an additional $2.98 a month to help offset the increased costs associated with sports programming. Cablevision’s sports programming surcharge will apply to customers that subscribe to its “Family” or “Value” packages or above.
When it comes to cable operators, Cox Communications ranks the highest for business Ethernet, according to the latest survey from Vertical Systems Group. Cox achieved its top ranking on Vertical Systems’ 2012 U.S. Cable MSO Ethernet Leaderboard.
Alcatel-Lucent’s board of directors approved the appointment of Michel Combes as the company’s new CEO. The change goes into effect April 1. Combes will also join the company’s board, subject to the approval of shareholders at the Alcatel-Lucent annual general meeting.
Frontier Communications reported fourth-quarter 2012 revenue of $1.2 billion, slightly down from the similar quarter last year, and net income of $24.9 million. During the quarter, the company reported having lost approximately 50,400 customers.
The telehealth services company signed a deal with AT&T to be its wireless network and location services provider for a personal health monitoring device and associated service it is developing. Numera’s Libris includes a device that can detect when the person who is using it experiences a fall, at home or away.
The latest version of the MSO’s illico on demand services is aimed at French language speakers in the provinces of Quebec and Ontario. Illico Club Unlimited will be offered at $9.99/month. For that, subscribers will get unlimited access to movies, television series, children’s programs, documentaries, comedy shows and concerts.
The company that measures television viewership will soon begin counting people who watch programming through broadband instead of a traditional broadcast or cable hook-up. The move is a significant step toward recognizing a world where the definition of TV viewing is swiftly changing.
Dish Network Chairman Charlie Ergen said his company has seven years to use its spectrum, which was recently approved by the Federal Communications Commission for use in deploying an LTE-Advanced wireless network. Clearwire is still mulling its options.
Comcast is now making available a suite of third-party cloud-based products and services that its business customers can purchase directly through an online portal. The MSO has partnered with other companies that provide storage, security, and Web and document collaboration.
Suddenlink Communications is the first cable operator in the nation to offer its subscribers access to TiVo’s Mini, which is a small device that lets users view live and recorded video content in secondary rooms of a home. Suddenlink also got its hands on the Mini devices before they hit retail outlets.
Dish Network added about 14,000 net new video subscribers in the fourth quarter of 2012, ending the year with 14.05 million, compared to 13.96 million at the end of the prior year. Dish also added about 78,000 net broadband subscribers in 2012.
Sprint CEO Dan Hesse said his company is seeking to acquire more wireless spectrum in order to stay competitive with AT&T and Verizon. Sprint hopes to scoop up more of the precious commodity by either buying it from other companies or from the government.