Bright House Networks Business Solutions has cut a deal to provide Monin Gourmet Flavorings, which makes premium syrups and flavoring products, with its hosted voice service. The voice service is being used by three of Monin’s corporate offices in Clearwater and Largo, Fla., and Grapevine, Texas.
As the industry is dismantling its video, voice and data silos, it is creating new opportunities for cable professionals to increase their value to their employers, their industry and themselves. By mastering the entire landscape of the network, service offerings and customers, the next-generation professional is able to drive deployment of high-quality, highly reliable services that are helping cable maintain its competitive edge.
As I write this, I have just returned from Oshkosh, Wisconsin and the big air industry show called AirVenture. Two things impressed me about this experience that have relevance to the cable industry: the age of the population and what that industry is doing about insuring a future for itself.
In Chicago, the great fire of 1871 wiped out much of the business district, and the capitalists came running. The fire’s fury had produced an attractive, greenfield opportunity for building infrastructure in what was the world’s fastest growing city. Nearly two dozen electricity entrepreneurs competed to carve out operations in small delivery sectors.
Over the top services (OTT) are affecting the pay TV business. Maybe only a little, but measurably. In the second quarter AT&T and Verizon added video customers (233,000 and 140,000 respectively), but their gains do not even come close to offsetting the subscriber losses experienced by most of the top cable operators and both satellite providers.
“Reverse retrans” might merit some consideration. The Time Warner Cable / CBS dispute merely underlines what everyone knows: the retransmission consent process is utterly out of control. Some policy wonks are suggesting the solution is to eliminate retrans rules altogether.
According to a recent report, Cisco stretched its lead for enterprise session border control (eSBC) revenue in the recent second quarter. Looking ahead, Infonetics Research forecast the global enterprise SBC market to grow at a 17 percent compound annual growth rate (CAGR) between 2012 and 2017.
AT&T announced this morning that it had signed a five-year deal with Air China to help the airline develop a roadmap for mobile communications and technology. The airline is China's flagship carrier and one of the world's largest airlines, carrying almost 50 million passengers to 284 destinations, including 72 international cities, last year.
Arris announced deals with several international customers, including orders from Portugal’s ZON, Stofa in Denmark, and Telenor’s operation in Sweden. The first two have installed Arris' Apex3000, while Telenor has placed an order for IPTV set-tops the Swedish company will begin distributing next year.
Ray Dolby, an American inventor and audio pioneer who founded Dolby Laboratories, has died at the age of 80. The company said Thursday that Dolby died in his home at San Francisco. He had been living with Alzheimer's disease for several years and was diagnosed with acute leukemia this summer.
Lightpath, a business services division of Cablevision, announced this morning that it has connected more than 6,000 locations with its fiber-optics network in the New York metropolitan area that it serves. Lightpath said the network, which provides Ethernet-based services to medium and enterprise-sized businesses, has more than doubled in size over the past six years and now spans 5,442 fiber-route miles.
If the U.S. cable industry was looking for the largest MSO to help push for reform of retransmission consent, it can forget it. Comcast’s programming arm is far behind its direct competitors when it comes to collecting retrans fees, but it is about to get aggressive on that front.
Power is important. Can’t run a network business without it, right? Which would make power no different from, say, optical fiber, or QAMs, or provisioning systems. The difference is that in the last 18 months, power has started evolving into a topline criterion for MSOs.
While the cable industry has worked overtime to overcome the perception of poor customer service when it comes installs the stereotype still persists. With an increasingly competitive landscape, cable operators know they have to do a better job of keeping their subscribers happy while also improving their fulfillment operations to cut down on truck rolls.
The spigot on the venture capital pipe seems to be opening a little wider of late, with companies specializing in various technologies important to the communications industry picking up multi-million dollar infusions, including two companies that bagged $50 million or more each.
The 1980s were sweet times for cable programmers. Flush with cash from a dual-revenue stream economic model that was the envy of the TV business, they were rising in power and eager to grow. Cable companies recognized how essential these programming providers were to the growth of their industry, particularly as cable began to push into major metropolitan markets.
Comcast has passed out promotions to Lynn Charytan, Jennifer Khoury and Marcien Jenckes, and hired newcomer Ed Brassel to a newly created job. After previously serving as senior vice president and general manager of video services for Comcast Cable, Jenckes has been promoted to executive vice president, consumer services.
Federal prosecutors say two former Cox Communications employees accused of embezzling more than $940,000 from the company have been indicted by a federal grand jury. Officials said Tuesday that 36-year-old Joysha Flucker and 38-year-old Sakia Allen of Jonesboro had access to the company's electronic invoicing system that tracked payments to third parties.
Comcast has named Mary Stutts to the to the newly-created position of regional vice president of external affairs for Comcast California. In her new job, Stutts will report to Hank Fore, regional senior vice president for Comcast California. She will oversee all aspects of Comcast’s communications, government affairs, community investment and telecommunications policy matters throughout the state.
After making its debut last year, Bright House Networks Business Solutions’ “Set Back Box”—based HD video service is gaining traction throughout hospitality markets in Orlando and Tampa Bay, Fla. The set back boxes, which are provided by ADB, are unobtrusive devices that are mounted to the back of TVs in the hotels.
Cox Communications announced that Kristine Faulkner, who has played a key role in the company’s’ commercial services efforts, will lead the cable operator’s home security and home automation division. As the new vice president and general manager of Home Security and Smart Home, Faulkner will oversee all related operational strategies, including marketing, sales and customer experience.
Cisco has split its Service Provider Video Technology Group into two, with one operation handling largely software and the other mostly hardware. The company hired Joe Cozzolino, until recently the SVP and general manager of Network Infrastructure at Arris, to head the hardware portion of its business.
Ericsson wrapped up its acquisition of Microsoft’s Mediaroom business and TV solution. The operation will be integrated into the Ericsson group under the business unit support solutions, and will be called Ericsson Mediaroom as of today. The operation will continue to be managed from Silicon Valley.
Cox Communications has entered into a definitive agreement to buy EasyTEL, which is a Tulsa, Okla.-based competitive local exchange carrier (CLEC.) The deal will give Cox Business better access to a metropolitan fiber network in order to provide voice, video and data services to area businesses.
After almost a year of designing, building and testing, Charter Communications has re-launched its website. The new corporate website, which features integrated entertainment, products and services information, was largely done in-house by Charter’s digital marketing team.