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Daily news and top headlines for broadband communications engineering and design professionals

Amdocs upgrades customer care suite

October 25, 2011 2:40 pm | by Brian Santo | CED | Product Releases | Comments

Call centers and retailers both benefit from Amdocs' CM 8.1.

Netflix’s stock plunges on brutal Q3, somber outlook

October 25, 2011 2:38 pm | by The Associated Press | News | Comments

Netflix jolted its shareholders again with its third-quarter financial report.

BendBroadband CEO wins William B. Smullin Presidential Award

October 24, 2011 1:50 pm | by Mike Robuck | News | Comments

It’s the same award her father, Don Tykeson, received 23 years ago.

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Netflix to provide service to the U.K., Ireland

October 24, 2011 1:47 pm | by The Associated Press | News | Comments

The company will start offering access to movies and TV shows early next year.

Report: Google mulling role in possible Yahoo bid

October 24, 2011 1:46 pm | by The Associated Press | News | Comments

Google is exploring the possibility of helping to finance a possible deal by others.

Study: Interactive TV ads resonate with viewers

October 24, 2011 1:42 pm | by Mike Robuck | News | Comments

Interactive or advanced ads improved customer engagement and brand recall.

Microsoft's fiscal Q1 earnings hit analyst targets

October 21, 2011 2:27 pm | by The Associated Press | News | Comments

But that might not be enough to overcome the perception that the world's largest software maker is being outmaneuvered by nimble rivals.

Verizon will depend on LTE for growth

October 21, 2011 1:52 pm | by Brian Santo and Maisie Ramsay, Wireless Week | News | Comments

Verizon’s Q3 was buoyed by postpaid subs and LTE devices.

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Cisco snags BNI Video for $99M

October 20, 2011 3:57 pm | by Mike Robuck | News | Comments

Cisco is forking out $99 million in cash and retention-based incentives.

Shaw's Q4 profit falls

October 20, 2011 3:53 pm | by The Canadian Press | News | Comments

Killing LTE for Wi-Fi has an impact.

AT&T U-verse TV growth slows in Q3

October 20, 2011 3:50 pm | by Brian Santo and Andrew Berg, Wireless Week | News | Comments

Overall profits slide; iPhone sales flat.

Q3 group sales up for Ericsson

October 20, 2011 3:41 pm | by Monica Alleven, Wireless Week | News | Comments

Shares in Ericsson were up more than 6 percent in early morning trading.

Broadcom tests DOCSIS-based EoC offering in China

October 18, 2011 3:49 pm | by Mike Robuck | Product Releases | Comments

Broadcom said Chinese cable operators achieved strong quality of service results during a recent network test of Broadcom's DOCSIS-based Ethernet over Coax (EoC) cable architecture technology.

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Harmonic to supply PRTC with transcoding

October 18, 2011 3:44 pm | by Brian Santo | News | Comments

"It would have taken over a dozen devices from other vendors to provide the breadth of functionality found in the one-rack unit ProStream 1000 with ACE," said Tony Stout, CTO at PRTC. "Harmonic's ProStream with ACE technology gave us a cost-effective, highly flexible solution that delivers excellent video quality for our Mediaroom deployment, helping us gain a competitive advantage."

Cablevision says 'Hola' to more Spanish programming

October 18, 2011 3:26 pm | by Mike Robuck | News | Comments

Cablevision said the iO en espanol package was available to new residential and commercial subscribers starting at $8.95 per month. Customers need to subscribe to Cablevision's basic service tier and above, as well as have a digital cable set-top box. Existing iO en espanol customers interested in the new channels can upgrade their tiers.

Cox hires Saksena away from Time Warner Cable

October 17, 2011 5:29 pm | by Brian Santo | News | Comments

Saksena fills a gap at Cox that has been open since January, when former executive vice president and CSO Dallas Clement was hired as the CFO of AutoTrader.com.

Momentum taps LogiSense for billing systems

October 17, 2011 5:13 pm | by Brian Santo | News | Comments

Momentum is going with a billing and OSS system from LogiSense to backup its wholesale digital voice services business.

Sprint customers line up as it gets 1st iPhone

October 17, 2011 4:56 pm | by The Associated Press | News | Comments

Sprint Nextel joined bigger carriers AT&T and Verizon Wireless as a seller of the phone. Spot checks in Philadelphia and San Francisco showed that the lines outside Sprint stores were longer than at its rivals.

FCC, CTIA debut voluntary bill shock alerts

October 17, 2011 4:37 pm | by Maisie Ramsay, Wireless Week | News | Comments

"This solution will give consumers the information they need to save money on their monthly wireless bills," Genachowski said during a press conference. Unexpected charges can be particularly burdensome to consumers during difficult economic times, he said.

Microsoft completes $8.5B acquisition of Skype

October 17, 2011 4:21 pm | by The Associated Press | News | Comments

The two companies joined forces late Thursday when Microsoft completed its $8.5 billion purchase of Skype. The closing came five months after Microsoft announced the deal.

Customer service debacle

October 17, 2011 2:53 pm | by Brian Santo | Blogs | Comments

There's a large MVPD out there with a customer service problem. The question is whether the problem is with one guy or with the entire customer care organization. 

Liao to leave CEO position at CableLabs

October 14, 2011 5:43 pm | by Mike Robuck | News | Comments

The search is on for a new CEO at CableLabs now that current CEO and President Paul Liao has opted not to renew his contract.

Owners pull plug on Hulu sell

October 14, 2011 5:10 pm | by Mike Robuck | News | Comments

"Since Hulu holds a unique and compelling strategic value to each of its owners, we have terminated the sale process and look forward to working together to continue mapping out its path to even greater success. Our focus now rests solely on ensuring that our efforts as owners contribute in a meaningful way to the exciting future that lies ahead for Hulu."

Motorola sets Nov. 17 vote on Google deal

October 14, 2011 5:02 pm | by Monica Alleven, Wireless Week | News | Comments

Motorola Mobility set a meeting date of Nov. 17 for shareholders to vote.

SCTE announces board, operations committee

October 14, 2011 4:56 pm | by Mike Robuck | News | Comments

The SCTE board of directors, which will take office on Nov. 14 at SCTE Cable-Tec Expo in Atlanta, Ga.

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