Survey after survey over decades have made it crystal clear that customers hate being kept waiting and hate having to take off entire days of work to accommodate an installer or repair technician.
Executives from Verizon and Comcast will square off against the Rural Cellular Association and Free Press at a Senate Judiciary Committee hearing on Verizon Wireless' $3.9 billion acquisition of nationwide AWS spectrum from four cable operators.
Comcast Business Services is providing its Metro Ethernet services to the Farmington, Conn., Public School District in order to help the district’s 4,000 students meet a statewide online test-taking initiative ahead of schedule.
Cox Business has teamed up with IO Data Center to provide a robust data recovery solution for the International Genomics Consortium in Phoenix.
Advertisers and ad agencies have long yearned for a system that standardizes ratings across both TV and Internet ads, and Nielsen has launched its cross-platform advertising measurement service with GroupM.
NetZero Wireless, a subsidiary of United Online, announced the launch of NetZero 4G Mobile Broadband in more than 80 cities.
The FCC's decision to stop it from launching its wireless network violated its constitutional rights, it said, vowing to find a way to move forward.
The penetration of fiber-optic services to businesses across the nation continued to increase last year.
Exponential-e is the first U.K. provider to offer its business customers an application performance management capability delivered from within its own network. This technical paper details the benefits available to Exponential-e's customers, as well as how the capability is deployed.
Cognizant of its new size and expanded influence, Comcast intends to push for better management of energy consumption in both network infrastructure and in the home.
Sprint walked away from a multi-billion-dollar deal to host LightSquared's spectrum on its network and has returned $65 million in prepayments to the foundering company, whose wireless plans are on the rocks because of problems with GPS interference.
Avaya announced that it has signed an agreement to acquire Radvision, a provider of videoconferencing and telepresence technologies over IP and wireless networks, for $230 million.
A significant minority of fans refuse to wait three days, and instead visit illegal sites to watch CW shows.
The Comcast CTO will be speaking at the Greater Chicago Chapter’s Cable Games/Vendor Day.