Jones/NCTI announced this morning that it had inked an agreement with Houston-based enTouch to provide enTouch a suite of learning tools for its field and call center frontline employees. The new enterprise platform includes Jones/NCTI’s in-depth course material, mobile learning application and career path development tools, as well as its LogiCall customer service support.
Shares of Amazon.com Inc. fell Thursday after the e-commerce retailer reported a deeper-than-...
AT&T said it added 488,000 high speed Internet subscribers, including 55,000 business...
Rogers Communications Inc. has reported a lower second-quarter net income of $405 million,...
UPC Hungary has followed its rollout of TV apps a few weeks ago by creating its own app store. The key for UPC Hungary is that by relying on a cloud-based delivery mechanism, it has been able to accomplish all of this without having to swap out any of its non-IP set-top boxes.
Charter Business is going after small businesses in its footprint by offering to buy out the early termination fees that are associated with switching to the cable operator. The buyout allows businesses that are locked into contracts to make the switch to Charter Business without bearing the brunt of the termination fees.
Dan Borislow, the inventor of magicJack and a pioneer in developing phone calls over the Internet, died Monday, officials at the company he founded said. He was 52. A spokeswoman for MagicJack Vocaltec Ltd., said he died of a heart attack. In a statement, MagicJack CEO Gerald Vento praised Borislow as a visionary.
Comcast has hit the 30 percent mark for IPv6 deployment, AT&T is now past the 20 percent mark and Time Warner Cable crossed over 10 percent threshold. Last month, Verizon Wireless was the first operator in North America to reach 50 percent. Plus: Vint Cerf talking address space on The Colbert Report.
Tier 2 and Tier 3 network operators are heading to Kansas City to learn the latest about TV everywhere, the migration to IP, and customer experience management, but programming issues are likely to be top of mind. “I can say unequivocally that this year, 2014, is the most significant year we’ve ever had from a programming contract standpoint,” said Frank Hughes, SVP of Member Services at NCTC.
The rate of innovation by cable operators has picked up the pace, and to highlight some of those changes SCTE Cable-Tec Expo will feature back-to-back workshops focused on DevOps and Agile Deployment.The workshops, which will take place on Sept. 24 at the cable confab in Denver, will feature Michael “Doc” Norton, global director, engineering culture for Groupon, and executives from Comcast, Time Warner Cable and Liberty Global.
Whether winning or losing customers, Comcast had its best second quarter in quite some time. The company attracted 203,000 new broadband accounts, while 144,000 former subscribers canceled their video connections. On both measures, this was the best Q2 performance for Comcast in 6 years.
“We truly enjoyed bringing you the best videos from around the Internet. We had fun building and using Qplay and hope that you did too. Unfortunately, it is not possible for us to keep developing and running the service,” Qplay said in a statement.
In the second quarter earnigns report this morning, tablets helped Verizon's bottom line as it added 304,000 postpaid phone net additions and 1.15 million postpaid tablets. On the FiOS side, Verizon posted subscriber gains across its video, data and phone services.
C Spire will be using IPTV set-tops from Amino to deliver the triple play to customers of the gigabit network the company is building in parts of Mississippi. The company said it will use Amino's Live Advanced Media Centre and A140 devices to provide broadband, telephone and digital HD television services.
The company said it now has approximately 200,000 business customers located in all 50 states, the District of Columbia, Canada and Puerto Rico. Its IP-based network now has approximately 31,000 fiber route miles, and covers 22 states and Washington, D.C.
Time Warner Cable announced it was participating in the city of Los Angeles’ request for information (RFI) process that is targeting the development of a communitywide 1 Gigabit network that will serve area residents, businesses and city government. The nation’s second-largest cable operator said its response included detailed information about the deployment of DOCSIS 3.1 to deliver the 1-Gig service.
Verizon is boosting the upload speeds of nearly all its FiOS connections to match the download speeds, vastly shortening the time it takes for subscribers to send videos and back up their files online. Starting Monday, all new subscribers will get "symmetrical" connections. The cheapest plan will deliver 25 megabits per second up and down, an increase from 15 megabits down and 5 megabits up.
Ericsson today posted a second quarter profit of $394 million despite curtailing LTE rollouts by major North American carriers. Revenue for the quarter came in at just over $8 billion, which beat analyst expectations. In a press release, the Swedish equipment maker said sales in the quarter were mainly driven by continued capacity projects in North America and growth in the Middle East, China and India.
Amazon is rolling out a new subscription service that will allow unlimited access to thousands of electronic books and audiobooks for $9.99 a month in the online giant's latest effort to attract more users. The largest U.S. e-commerce site said Friday that the Kindle Unlimited service will give users the ability to read as much as they want from more than 600,000 Kindle titles such as "The Hunger Games."
Google's earnings rose modestly in the second quarter as the Internet company's expensive ambitions devoured most of a surprisingly strong gain in revenue. The report released Thursday also showed that Google's advertising prices are still dropping to extend a nearly three-year slump.
TDS Telecom has launched its 1 Gigabit service in another town in New Hampshire. The recent deployment in New London followed on the heels of TDS’s first 1 Gbps deployment in Hollis, N.H. in May. The 1 Gig service features 400 Mbps on the upstream.
According to a recent report, young consumers are more readily embracing the Internet of Things through smart home devices. Parks Associates’ Internet of Things (IoT) research found that young consumers, those with children, and those in a home for three to four years were leading the adoption of Internet-connected energy devices.
Dish Network and nTelos today announced the expansion of their fixed mobile broadband service in Virginia. The service is now available in parts of Charlottesville, Waynesboro, Staunton, Harrisonburg and Roanoke. The companies are promising 10 Mbps download speeds with the service, which is available for $30 to customers with existing Dish satellite-TV service.
Comcast is apologizing after a tech-savvy California customer posted eight minutes of telephone conversation online in which he tried repeatedly to get a customer service representative to disconnect his service. The customer, Ryan Block, succeeds in getting the unidentified Comcast rep to agree to disconnect his service, but only after the rep repeatedly asks Block for a reason.
Apple is teaming up with former nemesis IBM in an attempt to sell more iPhones and iPads to corporate customers and government agencies. The partnership announced Tuesday calls for the two technology companies to work together on about 100 different mobile applications designed for a wide range of industries.
Cisco’s Rob Lloyd and Liberty Global’s Mike Fries have been added to the list of featured speakers for the Denver edition of SCTE Cable-Tec Expo Sept. 22-25. Lloyd, president, development and sales for Cisco, will be on center stage on Sept. 23 at Expo while Liberty Global president and CEO Fries will follow on Sept. 24.
In order to help cable operators unlock “big data” in their broadband networks, Incognito Software has updated its Bandwidth Activity Reporter. The latest version of the platform extracts and analyzes data from multiple network, billing, and customer relationship management sources to provide network intelligence, usage reports, and service metrics.
A group of over two dozen of the largest Internet companies, including eBay, Netflix and Facebook, are urging the FCC to refrain from Net Neutrality policies that would create so-called slow lanes and fast lanes. The companies also argued that the Commission treat fixed and wireless broadband providers in the same manner.
This month Cox Communications promoted Leigh Woisard and George Richter—the company’s top execs for communications and supply chain, respectively—to senior vice president positions. Woisard was promoted to senior vice president of corporate communications and public affairs while Richter was upped to senior vice president of supply chain management.
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