Telchemy, Trinity team for VoIP quality control
As carriers switch from traditional circuit-switched platforms to packet-based networks, they are experiencing a deluge of new traffic, which poses significant challenges to carriers and equipment manufacturers seeking to deliver a superior Quality of Experience (QoE) to end users. Telchemy Inc. has teamed with Trinity Convergence to enhance the implementation of call quality monitoring and management agents in voice over IP end systems.
Under the terms, Trinity will integrate Telchemy's VQmon modeling subagent into VeriCall, its fully integrate packet telephony software framework. Measuring end-user perception of call quality has been identified as one of the major obstacles standing in the way of mass VoIP deployment. The companies believe the integration of their products will provide a more "automated metric of network performance as it impacts the VoIP user experience."
"Accurate and real-time call quality in VoIP continues to be an extremely important consideration for driving the growth of the market," says Alan Clark, CEO and founder of Telchemy. Telchemy's VQmon technology is designed to model the way that network impairments vary in time and during the course of a VoIP call. For example, burst packet loss data is collected by the VQmon subagent and supplied to Telchemy's embedded VQmon/EP agent software to score the quality of the call as seen by the network and perceived by the end-user.
The technology works on a variety of VoIP end systems, including media gateways, IP phones and IP PBXs.