Suddenlink expands Connected Home services

Wed, 09/03/2014 - 12:44pm
Brian Santo

Suddenlink has enhanced its home security services by giving customers the new ability to control many of their Connected Home devices from remote locations.

Previously, subscribers could only monitor home services.

Connected Home offers the features of Suddenlink’s existing home security service, but also allows users to remotely arm and disarm their security system; control lights, thermostats and door locks; get text and email notices about events at home; and get streaming video and pictures inside and outside of the home while away.

“Our customers say they are very interested in these new options and with Connected Home we’re making sure we can meet their needs now and in the future,” said Suddenlink chief marketing officer Jerry Dow.

Connected Home includes 24/7 professional monitoring that is CSAA Five Diamond Certified and UL Listed.  Customers get an app to allow them to control their homes remotely from a desktop, smart phone or other connected device. 

With Connected Home, customers can choose a wide variety of monitoring devices from carbon monoxide, smoke/heat and flood detectors, as well as image sensors, indoor and outdoor cameras, plug-in dimmer and lamp modules, garage door sensors, glass break sensors and panic buttons.


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