TWCB trials ‘Virtual Visit’ for telemedicine

Mon, 11/11/2013 - 12:54pm
Mike Robuck

In order to better serve patients in their homes, Time Warner Cable Business Class has launched a “Virtual Visit” telemedicine trial with Cleveland Clinic.

As its name implies, Virtual Visit allows Cleveland Clinic healthcare professions to interact with patients in their homes via Time Warner Cable’s secure network. Virtual Visit is one element of Time Warner Cable Business Class’ Home Health Monitoring platform.

The service allows healthcare professionals to meet the requirements of the Health Insurance Portability and Accountability Act  (HIPPA), by using secure, encrypted, two-way video feeds in and out of patients’ homes.

Patient benefits for the service include not incurring additional expenses, such as gas, as well as saving on the time it takes to see doctors or other healthcare professionals in their offices.

Part of the trial will focus on measuring expense reduction for the healthcare providers, according to a Time Warner Cable Business Class spokesman.

"To truly transform the healthcare system of today and prepare us for the healthcare needs of tomorrow, we have to rethink how, and where, we deliver care to patients. We know that great care can be delivered where patients want to be most: in their homes, and we see telemedicine as a way to help us do that better and more efficiently," said Dr. Eiran Gorodeski, MD, director of center for connected care at Cleveland Clinic.

The service is a bundled offering, which includes connectivity, installation and on-site equipment such as modems and video cameras. In addition, the platform provides technical support for patients in their homes.

Time Warner Cable Business Class didn’t say what the installation and equipment charges were, or the cost per month for Virtual Visit. Its using Tely Labs video cameras for the trial.

“Our healthcare solutions are designed to support medical providers looking to transform the delivery and quality of patient care by leveraging our advanced technology, operational scale and high speed network,” said Greg King, senior vice president and chief product and strategy officer, Time Warner Cable Business Class.



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