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Sigma Systems gives voice to Cable Bahamas’ residential subscribers

Wed, 06/05/2013 - 12:27pm
Mike Robuck

Cable Bahamas has tapped Sigma Systems to help provision its residential voice services throughout Nassau, Grand Bahamas, Abaco and Eleuthera.

Cable Bahamas is using Sigma Systems’ service fulfillment solutions to automate the provisioning of its SIP-based residential VoIP service. The platform allows Cable Bahamas to configure and activate the telephony switching platform, voicemail system and numerous device types that subscribers use for their VoIP service.

"Sigma has been critical to the rapid and successful launch of our residential VoIP services," said Blaine Schafer, vice president, information technology and telecom services at Cable Bahamas. "With Sigma, we have been able to easily introduce new service tiers, expand our regional roll outs, and ensure error-free, automated provisioning for subscribers. The ability to quickly automate our VoIP service fulfillment will help us to maintain our margins for these services, while reducing any service interruptions for our customers."

Sigma enables a distributed architecture with centralized management, operation and storage of all configuration, operational and subscriber and device information. It integrates with an operator's existing OSS and BSS systems, via a single API for provisioning, monitoring and querying. It supports TR69, DOCSIS, PacketCable, OMA-DM and other leading protocols and standards such as support for proprietary SIP devices.

"Cable Bahamas is indeed one of the most technologically advanced broadband providers today," said Alejandro Couce, Caribbean and Latin America head of region at Sigma Systems. "The company has responded quickly to their consumers' demands for new, innovative and affordable services. Sigma's catalog-driven OSS solutions allow them to accelerate and automate the fulfillment of new services, and to expand and add services over time, while maintaining low operational costs."

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