Comcast Business’ VoiceEdge dials up Denver

Tue, 05/21/2013 - 12:34pm
Mike Robuck

Comcast Business’ VoiceEdge, which is a cloud-based VoIP and unified communications platform, is now available in the Denver area.

Launched last year, VoiceEdge allows mid-sized business to replace their legacy PBX equipment while adding unified communications features without the need for on-site gear. VoiceEdge is managed over  Comcast’s network and allows organizations to focus on running their businesses instead of purchasing and maintaining on-site phone equipment.

VoiceEdge includes unlimited nationwide calling, Polycom phones at no additional charge, HD audio, and advanced unified communications and mobility features. The service has a downloadable client that enables click-to-dial and service management from within Microsoft Outlook, Internet Explorer and Mozilla Firefox browsers.

It also integrates employees’ work lines with their mobile device, home office or other locations to have calls follow them or push/pull them between devices without having to disconnect and then reconnect the call.

The service will be available throughout the greater Denver area.

VoiceEdge is currently offered across 39 states in Comcast's footprint. The service was developed as the result of Comcast’s purchase of New Global Telecom three years ago.

"Colorado has a diverse range of companies and industries that rely on voice services to stay connected to employees and customers who are 'on the go' more than ever before," said Shawn Adamson, vice president at Comcast Business, Mile High region. "The addition of our cloud-based voice service allows customers to quickly and easily add reliable, HD-quality calling with a full set of UC features to help them communicate better and get business done faster."

In a recent interview with CED, Comcast Business Services president Bill Stemper said more mobile features would be added to VoiceEdge to make it even more valuable to organizations that have mobile, “on the go” employees.

VoiceEdge came out on top of a recent survey of hosted VoIP services by Infonetics Research.  



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