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Time Warner Cable’s $82M National Data Center opens in Charlotte

Mon, 11/19/2012 - 2:35pm
Mike Robuck

On Friday, Time Warner Cable officially opened the doors on its $82 million National Data Center on the company’s Charlotte campus.

The new data center, which was first announced last year, will enable Time Warner Cable to leverage the latest IP technology to deliver its video to various services and devices.

“The latest IP technology housed in this building gives Time Warner Cable the capability and flexibility to focus on delivering services in line with our vision of bringing our customers the ‘4 Any’s’ – any content to any device, anywhere at any time,” said Carol Hevey, executive vice president of operations at Time Warner Cable East. "Locating one of just two national data centers in Charlotte emphasizes TWC’s commitment to the Charlotte area and a commitment to provide the latest and best technology to our customers."

The data center supports the equipment necessary to deliver service for Time Warner Cable’s core residential and business products. Functions for the new building include hosting the applications that support approximately 70 million residential emails sent per day, managing the billing records of more than 15 million customers and providing all backend applications delivered to the entire Time Warner Cable employee base.

The building also includes cloud technology from NaviSite, which Time Warner Cable purchased last year for $230 million. In its third-quarter earnings report earlier this month, Time Warner Cable’s business services revenue increased by 27 percent to $493 million in the quarter, while NaviSite saw its revenue grow more than 20 percent from the same quarter a year ago.

“Time Warner Cable serves customers across 29 states, and this National Data Center provides the management and support for all Time Warner Cable products and services, including Wi-Fi, high-speed data, voice, TV services on smart devices and intelligent home, among others,” said Jim Ludington, executive vice president of national network operations and engineering at Time Warner Cable. “In addition, the building is strategically designed to double in equipment size to accommodate future growth.”

The National Data Center is a 178,000-square-foot facility that includes 1,600 racks of technical equipment and four 12,000-square-foot data halls.

As part of a $101 million expansion project, Time Warner Cable is also working on a second facility at the same Charlotte location, which is slated to be finished next year. The second facility is a four-story, 103,500-square-foot administrative office building. In support of Time Warner Cable’s green initiative, both buildings will seek Silver LEED certification.

When the expansion project was announced last year, Time Warner Cable said it would hire 225 new employees. As of Friday, all of those positions were filled. With the addition of the new jobs, Charlotte is now home to the company’s largest corporate campus.

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