Comcast’s VoiceEdge now available in California

Mon, 09/17/2012 - 2:07pm
Mike Robuck

Comcast Business VoiceEdgeComcast announced this morning that its cloud-based VoIP service for businesses, Comcast Business VoiceEdge, is now available across some of its California footprint.

Comcast first launched the service in March and expects to have it fully deployed by the end of this year. The service was developed as the result of Comcast’s purchase of New Global Telecom two years ago.

VoiceEdge includes unlimited nationwide calling, Polycom phones at no additional charge, HD audio, and advanced unified communications and mobility features. The service has a downloadable client that enables click-to-dial and service management from within Microsoft Outlook, Internet Explorer and Mozilla Firefox browsers.

It also integrates employees’ work lines with their mobile device, home office or other locations to have calls follow them or push/pull them between devices without having to disconnect and then reconnect the call.

On the cost savings side of the ledger, Comcast said VoiceEdge eliminated the need for onsite PBX equipment and key systems.

"Northern and Central California have a diverse, technology-rich economy that attracts businesses of all kinds, many of which view voice services as a critical part of their daily operations," said Ted Girdner, vice president at Comcast Business Services for the California region. "The addition of our cloud-based voice service allows us to provide our customers with a wide range of reliable, cost-effective services that they need to be successful, whether they are a local realtor's office or a large software company with multiple sites."


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