Suddenlink tunes up free Wi-Fi hotspots for power outage areas

Fri, 07/06/2012 - 1:53pm
Mike Robuck

Suddenlink Communications is helping to keep its customers connected in its service areas that were impacted by last week’s Mid-Atlantic storms by providing free Wi-Fi hotspots.

The temporary Wi-Fi hotspots are available in Suddenlink’s service areas in West Virginia and eastern Kentucky at 12 office and store locations.

“Due to the power outages in the area, we felt this would be helpful to folks in order to have Internet access to contact relatives and friends,” said Michael Kelemen, Suddenlink’s director of government relations. “We know it’s a tough time for many of our customers, and we want to make it easy and free for them to keep in touch.”

Storms on Friday caused downed lines and power outages that led to a disruption of services in Suddenlink’s West Virginia, Virginia, Ohio and Kentucky footprint.

After working with power and utility companies over the Fourth of July holiday, Suddenlink said yesterday that nearly 80 percent of its subscribers in the impacted areas were receiving their services.

On Monday, American Electric Power (AEP) reported that 712,822 customers were still without power in West Virginia, Ohio and Kentucky. FirstEnergy said that 189,900 customers were still without power in West Virginia.


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