Convergys Corp. is building on its seven-year relationship with Cox Communications Inc. The latest: the company will provide the MSO with customer care services. The three-year deal calls for Convergys to deliver technical support via voice, e-mail and live chat to Cox's high-speed Internet customers.
Broadband service activation software provider BroadJump is looking to add even more value to their market-leading activation platform, and they're signing up content and application providers to the mix to provide operators with that added value. The latest integration effort was announced with Listen.
The companies have signed on the dotted line, and Scientific-Atlanta Inc. and Adelphia Communications Corp. will continue to do business in the future. The agreement calls for the set-top box maker to continue to supply bankrupt Adelphia with products and services. The announcement formalizes a verbal agreement first announced on July 18 between the two companies.
DSL CPE leader Efficient Networks has announced a new family of DSL modems and SOHO routers, branded SpeedStream. The new line of CPE is the first group of products to be developed, built and marketed by Efficient since the company was acquired by German uberfirm Siemens last year. Today, the company claims major DSL customers like SBC, Deutsche Telekom, Bell Canada, and Earthlink, among others.
In what could be called a reversal of fortune for five ReplayTV owners, a federal judge has changed her mind and will allow the owners to defend their use of digital video recorders. U.S. District Court Judge Florence Cooper has ruled that consumer input is needed to determine whether specific uses — such as skipping commercials — is legally permissible.
Fledgling video server company Midstream Technologies said it raised $26 million in a third round of funding led by Canaan Venture Partners, a venture capital firm and a new investor in the Bellevue, Wash.-based startup. With the latest round Midstream has raised a total of $48 million - enough for a fully-funded business plan, according to company President and CEO Ed Huguez.
Copyright 2002 / Los Angeles Times Los Angeles Times…08/19/2002 From LexisNexis High-speed Internet connections may be getting cheaper, but only if you'll settle for a slower version of fast. Hoping to attract Internet users who won't pay the $50 or so a month for a typical broadband connection, some providers are moving away from a one-speed-fits-all approach and introducing a slower, lo...
Arris said it has launched the Touchstone Cable Modem 300, a device based on DOCSIS 1.1 specifications. Arris said it submitted that model to CableLabs for 1.1 testing during certification wave 23. That wave is scheduled to end on Sept. 20, with results made public on or around Sept. 26. The rollout marks the first cable modem to be marketed under the Touchstone brand, Arris said.
Who wants to get rid of those pesky pop-up ads? EarthLink Inc. is banking the answer will be a resounding "Me!" The company has become the first ISP to roll out software that will block unwanted pop-up ads from popping onto subscribers' desktops. The new Pop-Up Blocker software is designed to provide users with a "more enjoyable, less intrusive Internet experience," said Rob Kaiser, vice presid...
Copyright 2002 The Deal L.L.C. The Daily Deal…08/16/2002 From LexisNexis How far have valuations of optical component companies fallen in two years? After turning down an offer of $100 billion in stock from Corning Inc. in 2000 for its optical components business, Nortel Networks Inc. today seems unable to offload the unit for as much as $50 million.
Less than a year after snatching up the broadband wireless assets from bankrupt Metricom Inc. for fire sale prices, Ricochet Networks Inc. has re-launched the service in Denver. RNI, which is owned by parent company Aerie Networks, purchased the assets in Nov. 2001 for $8.25 million with the intention of reviving the service.
Roughly 400 Scientific-Atlanta Inc. employees will receive their walking papers, as the set-top box maker looks to trim costs. The 6 percent reduction in its work force will translate to an annual $40 million savings, beginning in the second half of fiscal 2003, S-A said. The company will take a one-time charge of $15 million, or 6 cents a share, in the first half of the year, with the lion's s...
Charter Communications Inc. has joined the growing list of companies in the telecom sector to raise the eyebrows of federal authorities since Enron Corp. collapsed and Adelphia Communications Corp. filed for bankruptcy. The MSO has received a grand jury subpoena from the U.S. District Attorney's Office for the Eastern District of Missouri requesting documents related to its customers and accoun...
The majority of surfers in Hong Kong are hanging ten on the Web via a high-speed connection, one analysis says. Hong Kong is leading the race, with 66 percent of households connecting to the Internet via a high-speed phone line or cable modem, according to the Nielsen/NetRatings Second Quarter 2002 Global Internet Trends report.
Despite the lagging economy, AM Communications Inc. and ARESCOM managed to post positive revenue results. For the first quarter 2003, AM reported a 142 percent year-over-year jump in revenue, up from $4 million in Q1 2002 to $9.7 million. During the quarter, the company recorded a net loss of $172,000 million, and took a $325,000 charged related to Adelphia Communications Corp.