NEC buys Convergys’ BSS operation for $449M

Thu, 03/22/2012 - 3:00pm
Brian Santo

NEC has purchased Convergys’ business support systems (BSS) operation for $449 million.

NEC will pair the BSS acquisition with its NetCracker operation. NEC bought NetCracker, which specializes in operations support systems (OSS) products, in 2008.

Convergys is selling its entire Information Management (IM) business, which includes its Smart Revenue Solutions for the telecommunications, cable, satellite, broadband, utilities and logistics markets. Customers of those products include Charter Communications, Comcast, Cox Communications, DirecTV, Kabel Deutschland, Suddenlink, Time Warner Cable and Virgin Media.

Where Convergys’ customer roster includes many prominent cable companies, NetCracker’s published client list is heavier with telecom companies, with a smattering of MSOs. NetCracker’s customers include AT&T, Optimum Lightpath, Centurylink, France Telecom, T-Mobile, Shaw, Telus and Videotron.

“Convergys’ IM business has distinguished itself with a record of successful BSS implementations and exceptional professional services for leading international communications carriers,” said Nobuhiro Endo, president of NEC. “The acquisition of the IM business will enable NEC to bring even greater value and benefits to the service provider industry.”

Convergys expects the transaction to be completed by the late second quarter of 2012.



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