Comcast continues to polish its customer service apple by allowing subscribers to drop off their equipment directly at UPS stores where the gear will be processed, packed and shipped back to Comcast free of charge. In addition to the more than 500 Xfinity stores, the equipment can now be dropped off at 4,400 UPS stores across the nation. The equipment can be handed into the UPS stores as is, without wrapping or packaging.
After shareholders for both tw telecom and Level 3 granted their approval on Tuesday for Level 3’s deal to buy tw telecom, Level 3 announced Friday morning that the $5.7 billion acquisition was completed. The combined company now includes Level 3’s global fiber network, which features a strong metro presence in North America, with tw telecom’s network that serves office buildings and businesses across the nation.
Sony's losses ballooned to 136 billion yen ($1.2 billion) last quarter as the Japanese electronics and entertainment company's troubled mobile phone division reported huge red ink. The Tokyo-based maker of the PlayStation 4 video game machines, Spider-Man movies and Xperia smartphones had reported a 19.6 billion yen loss for the same July-September period a year earlier.
Arris reported Q3 revenue of $1.4 billion, up 32 percent from the third quarter a year ago. Arris expects its largest customers might get distracted by the megamergers they're involved in, but they all need to respond to demand for gigabit services and Wi-Fi. CCAP trials might commence in the summer.
While Time Warner Cable waits in the wings to be acquired by Comcast, the nation’s second-largest cable saw its third-quarter net income drop 6 percent. On the subscriber front, Time Warner Cable lost 184,000 residential video customers in the quarter, which was partially offset by the addition of 92,000 data customers and 14,000 voice subscribers.
TiVo has forged an agreement with Walmart’s Vudu service to provision the latter’s streaming content to TiVo devices. The deal allows TiVo’s Roamio and Mini users to rent or buy movies and TVs shows from Vudu’s content partners, as well as access a customized Ultraviolet cloud library.
Madison Square Garden Co. said Wednesday it is launching an on-demand service called MSG Go that will allow cable subscribers to watch Knicks games and MSG Network shows. MSG Go will be available to subscribers of pay-TV networks that carry MSG Networks.
With CBS' new All Access streaming service, I can watch shows right when they air. But is it worth $6 a month? The service is a good start. But the network needs to do more to make it worth the money — especially as HBO and other channels start to compete for online dollars.
Fabless semiconductor company Peraso Technologies has closed a $20 million funding round. The company's chipsets are designed for products that will support the 60 GHz IEEE 802.11ad specification, which supports gigabit wireless connectivity for wireless backhaul, small cell base stations, file transfer, docking stations and other applications.
aioTV said it has received a U.S. patent that describes methods and systems for delivering video content from multiple platforms to subscribers. The company said the patent is listed in the United States Patent and Trademark Office under the Patent 8,869,207 B1.
Aided by an increase in broadband subscribers, Charter Communications increased its revenue in the third quarter while also cutting its net losses. Charter added 94,000 data subscribers in the third, which helped offset the loss of 9,000 basic video subscribers. Charter had lost 27,000 video subscribers in the same quarter a year ago
Cox Communications is taking its Gigabit talents to Virginia where the superfast service will be available via a greenfield fiber build to homes in the Viridian Reserve at Hickory in Chesapeake. The 1-Gig service, which Cox calls “G1GABLAST,” will be available near the end of next year to 165 homes in the new housing development.
Facebook grew its advertising revenue by 64 percent in the third quarter, helped by a boost in mobile ads that are becoming an increasingly large chunk of the social networking giant's overall advertising business. The steady increase indicates that Facebook has succeeded in steering advertisers to its mobile platform at a time when most of its users are using Facebook on phones and tablets.
The FCC Chairman proposed that over the top video distributors be given the same rights to retransmit broadcast stations and to distribute linear channels as any telco, cable company, or satellite broadcaster. Wheeler said it's time to modernize our interpretation of "MVPD" so that it is technology-neutral.
People who subscribe to Time Warner Cable (TWC) VoIP can now use their phone service anywhere in the world they have access to a Wi-Fi signal. TWC has launched an app, called Phone 2 Go, that lets its Home Phone customers take their service on-the-go at no additional cost.