With the launch of its newly-created Customer Care Center (CCC) in February, Society of Cable Telecommunications Engineers (SCTE) members can now take advantage of a staff fully dedicated to providing member services. The CCC is open Monday through Friday, from 8:30 a.m. to 8 p.m. EST. The CCC's toll-free number is (800) 542-5040.
RCN Corp. has introduced its bundled communications service offerings to seven additional suburbs of Philadelphia: Sharon Hill, Glenolden, Collingdale, Norwood, Prospect Park, Ridley Park and Upper Darby. Residents in these seven Delaware County communities are now able to sign up for RCN's Resilink bundles, which offer various combinations of RCN cable, telephone and high-speed Internet for a...
SOHOware previewed its new BroadGuard secure cable/DSL router in January. BroadGuard, which includes a 10/100 Mbps autosensing switch to boost performance, features one of the industry's most comprehensive Internet security solutions for residential, telecommuting and small office/home office broadband connectivity applications, according to the company.
Qwest Communications International announced last month that it had been awarded a new $100 million agreement to construct and support high-speed local area broadband networks that will provide Internet access to Arizona's 228 public school districts. Qwest will also manage every aspect of the project and provide a wide range of services, including network consulting, architecture design, maint...
Com21 has signed a volume purchase agreement with Comcast Online Communications, a division of Comcast Cable Communications. Comcast's agreement to purchase additional quantities of DOXport 1110 cable modems follows a previous fourth quarter 2000 purchase of Com21's latest offering. Terms of the agreement were not disclosed.
WideOpenWest will use DemandVideo Corp.'s turnkey video-on-demand (VOD) solution to provide customers with immediate access to on-demand entertainment, under the terms of a recent agreement. WideOpenWest is building fiber optic broadband networks through several Western cities, offering residential customers competitive cable TV, VOD, high-speed Internet and low-cost telephone services.
OpenTV and Mixed Signals Technologies (MST) are partnering to jointly market the combination of MST's interactive TV services and tools with OpenTV's enhanced TV platform. This partnership highlights the growing numbers of developers involved in the creation of interactive content for interactive television services that run on the OpenTV platform.
PowerTV has announced agreements with four computer printer manufacturers to capitalize on the escalating consumer demand for printing Internet e-mail via interactive TV. The agreement calls for PowerTV to develop the architecture, technical requirements and implementation plan to support printer hardware
Tellabs will acquire Future Networks for $181 million in cash, enabling Tellabs to provide cable operators with a multi-services solution based on Internet Protocol. Tellabs has more than 1.3 million lines deployed in North America, South America, Asia and Europe. The Cablespan system delivers voice, data and video to homes using a single connection to a cable network.
Pioneer announced last month that 1 million Voyager digital set-tops have been sold since 1999. Pioneer's announcement complements its deployment of 1.3 million copies of ITV Passport. The latest version, the Voyager 3000 set-top, is powered by Broadcom's "system-on-a-chip" single chip MPEG processor.
Nortel Networks is introducing new technology that allows telecommunications service providers and media and Internet content companies to provide new Web-based services to customers. Nortel representatives says its networking devices and software will allow Internet service providers and 'Net content companies to offer new content-based services, such as the ability to download movies from th...
Broadcom Corp. has announced the BCM1100 Internet Protocol Phone Engine, the world's first single-chip solution for enabling Ethernet IP telephones. The BCM1100 will enable manufacturers to deliver IP phones with the features and price levels required for large-scale deployment of desktop IP telephony.
TiVo has expanded its existing strategic relationship with AOL to include an enhanced multi-million-dollar marketing and promotional campaign with AOL Time Warner. Under this agreement, TiVo will be promoted across AOL Time Warner online, print and television media properties, which will focus on educating consumers about the popular TiVo personal television service.
Web-based entertainment and advertising company PayForView.com, is entering into B2B partnerships to stream professional conferences on its site using its streaming media and triggered content template. So while company budgets may be spared the T & E expenses of sending employees to conferences, there will still be a per-use or subscription fee charged for virtual attendance.
BroadJump has inked another deal for its Virtual Truck self-provisioning technology. Time Warner plans to launch the Virtual Truck Qualifier in 17 of its markets. Time Warner will re-brand the technology as Road Runner System Qualifier. The technology can determine if potential subscribers have the necessary computing resources to support a broadband connection.