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Suddenlink's got your back with security service

Wed, 09/22/2010 - 8:25am
Mike Robuck

Suddenlink Communications' security service is being rolled out across the cable operator's footprint on a city-by-city basis.

Suddenlink customers in Louisiana are the latest to have access to Suddenlink Security after the service made its debut there earlier this month.

A spokesman for Suddenlink said the security service is now available in more than 60 communities in Texas, Arkansas, Louisiana and Missouri, with more than 30 launches to date this year.

Suddenlink has been offering a home security system for 30 years in some Texas communities, but the latest version has some new features, including the ability to monitor property remotely and get e-mail, text or phone alerts.

The service includes cameras and other high-tech options that allow homeowners to stay connected to their homes. Suddenlink Security also offers motion detection devices and uses a wireless system to monitor doors and windows, and even gun and liquor cabinets.

The service includes professional installation and UL-certified, state-licensed 24/7 monitoring. The security offering works with Suddenlink's phone service, as well as most other phone services. Suddenlink said homeowners who use its security system could qualify for discounts on their homeowners' insurance.

Installation is free, and the home security service is bundled onto one bill with other Suddenlink services. There are also options available for the service to work with a homeowner's existing alarm equipment.

Pricing for the Suddenlink Security service varies depending on the options a customer chooses. Suddenlink Security can be purchased as a standalone service, but customers can save money by bundling it with their triple-play services from Suddenlink.

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