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TWC picks primary remote control, power supply vendors

Tue, 08/24/2010 - 8:50am
Mike Robuck

Time Warner Cable picked Universal Remote Control and Alpha Technologies as primary vendors for its subscribers' remote controls and backup power supplies.

Both Harrison, N.Y.-based Universal Remote Control and Bellingham, Wash.-based Alpha Technologies have been longtime participants in Time Warner Cable's Supplier Diversity program.

Universal Remote landed a contract that will run through next year and more than double's the company's business with the nation's No. 2 cable operator. Under the terms of its deal, Universal Remote will supply 80 percent of Time Warner Cable's customer remote controls.

Alpha Technologies will supply the majority of Time Warner Cable's batteries and power supplies under a one-year contract. Time Warner Cable uses Alpha's technology for backup power throughout its nationwide plant.

Financial terms of the deals weren't announced.

"Universal Remote Control and Alpha Technologies have been longtime supplier partners, offering Time Warner Cable great business value as minority-owned firms," said David Wiehagen, senior director for strategic procurement at Time Warner Cable. "We are pleased to announce that they were awarded the position as primary vendors for remote controls and power supplies after competing for our business."

Time Warner Cable cited Universal Remote Control's track record for responsive customer service and its ability to supply specialty remote controls – such as devices with larger numbers for people with poor eyesight – as key reasons for expanding their business relationship.

Time Warner Cable said it purchases more than $200 million a year in supplies and services from certified Minority and Women-owned Business Enterprises (MWBE). The company is actively recruiting minority and women-owned vendors interested in participating in the Supplier Diversity program.

More Broadband Direct 8/24/10:

•  CED Blog: Report: STB sales soften; pockets of opportunity exist
•  TWC picks primary remote control, power supply vendors
•  Comcast pushes play on AnyRoom DVR in Boston
•  Harmonic takes wraps off of HectoQAM
•  Suddenlink debuts NFL Network
•  TiVo adds slide-out keyboard to remote
•  Sunrise debuts lightweight DSL tester
•  Toshiba developing no-glasses 3-D TVs
•  Survey: Internet viewership up; cord cutting not so much
•  CommScope expands partner program
•  Nokia, Intel launch joint research venture
•  CTIA, others reject FM transmitter mandate
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