SureWest offers subs remote DVR, Caller ID on TV
SureWest Communications is now offering free Online DVR Manager and Caller ID on TV converged services to its digital TV customers in the Sacrament area.
“Online DVR Manager and Caller ID on TV join an already robust set of features offered with advanced digital TV, including whole-home DVR, crystal-clear high-definition and extremely fast channel change times,” said Peter Drozdoff, SureWest’s vice president of marketing. “These new additions to our video service are another example of our commitment to providing the integrated, easy-to-use, must-have features our customers demand. As a result, we are able to attract new customers and improve satisfaction and loyalty among our existing customers.”
The Online DVR Manager lets customers manage their DVR remotely from a Web-connected computer, including scheduling new recordings, editing or canceling previously scheduled recordings, or deleting recordings. Customers can choose to record single episodes or entire series in the same way they do at home. It’s being offered free for Advanced Digital TV customers who have a DVR and a digital basic package or higher.
The Caller ID on TV feature is free to qualified residential triple-play customers.
SureWest launched its advanced digital TV service in January to more than 205,000 Sacramento area homes. Through March, SureWest said it had more than 3,200 advanced digital TV subscribers, representing 14 percent of overall video subscribers in Sacramento.