Advertisement
News
Advertisement

FairPoint blames fire for Maine Internet outages

Wed, 04/14/2010 - 8:25am
The Associated Press

PORTLAND, Maine (AP) – Thousands of FairPoint Communications customers lost their Internet service for several hours Tuesday after Central Maine Power equipment overheated and damaged FairPoint's high-speed data lines, officials said.

FairPoint customer service representatives received more than 100 calls indicating scattered Internet outages – but no phone service interruptions – across much of Maine, said spokesman Jeff Nevins.

The problem was caused by a fire on a utility pole directly outside of the FairPoint's state headquarters in Portland, Nevins said. Service was restored by early afternoon.

"It's widespread, but it's sporadic," Nevins said.

FairPoint, based in Charlotte, N.C., has experienced operational problems since buying Verizon Communications' landline and Internet operations in Maine, New Hampshire and Vermont in 2008. FairPoint is now going through Chapter 11 bankruptcy reorganization.

Tuesday's outage happened after a CMP piece of equipment overheated and melted before falling off a utility pole and onto FairPoint's fiber-optic cables, CMP spokesman John Carroll said.

FairPoint didn't have a precise number of how many customers were left without Internet service during the outage. The company has tens of thousands of Internet access lines in Maine but does not release exact figures on a state-by-state basis, Nevins said.

More Broadband Direct 4/14/10:
•  Charter projects that Q1 revenue will be up 4.5%
•  SCTE's SEMI project plans for greener pastures
•  FCC defends spectrum plan before broadcasters
•  Qualcomm to let phones record mobile TV shows
•  AT&T to deploy HD-SDI switch to distribute video
•  FairPoint blames fire for Maine Internet outages
•  AT&T rebrands self, shelves ad spat with Verizon
•  iPad gets streaming video; global launch delayed
•  Intel's profit nearly quadruples, IT spending strong
•  Time Warner Cable CEO gets $15.8M compensation
•  Broadband Briefs for 04/14/10

 

Topics

Advertisement

Share This Story

X
You may login with either your assigned username or your e-mail address.
The password field is case sensitive.
Loading