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Cogeco deploys SageQuest’s GPS platform

Tue, 10/27/2009 - 8:15am
Mike Robuck

Cogeco Cable is keeping an eye on its fleet of more than 400 vehicles by using a GPS system from SageQuest.

Cogeco Cable, the second-largest telecommunications company in Ontario and Quebec, Canada, is deploying SageQuest’s Mobile Control platform in conjunction with its workforce management application from Arris.

SageQuest said the combination of vehicle location and work order information will provide the Cogeco team, from executives to dispatchers, a view of field operations that will improve customer response times, increase productivity and reduce costs.

“Adding vehicle management is a logical extension to our Arris workforce management system,” said Steve Munro, senior director of operational support and planning at Cogeco Cable. “We chose SageQuest because their integration with workforce management systems suited our needs. In addition to more efficient dispatching, we look forward to having a deeper understanding of our fleet’s activities that will lead to everything from reduced fuel costs to enhancing our strategy and planning decisions.”

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