TWC revamps Road Runner Web portal

Thu, 01/29/2009 - 7:20am
Mike Robuck

Time Warner Cable said yesterday that it has launched a new and upgraded version of its Road Runner customer Web portal.

The upgrade to the portal, which Time Warner Cable said was the first in four years, offers faster load times, as well as more local news, sports, videos and entertainment news directly from the homepage.

Road Runner customers also get free access to a suite of security products, which include anti-spam, anti-virus, firewall and parental controls, 52 channels of commercial-free music with Road Runner Radio, thousands of videos from programming providers such as CNN and Showtime, plus photo sharing software that in many markets allows customers to post their creations to the Web, as well as their TV.

“Road Runner's always delivered blazing-fast Internet speeds,” said Steve Cook, senior vice president of high-speed online strategy and Web services for Time Warner Cable. “Now brings those speeds to its own portal page, giving our customers a Web interface that delivers the content they want in a way that’s simple and easy.”

Time Warner Cable, the nation’s second-largest cable operator, said the re-launch of the upgraded Road Runner portal was built based on extensive customer research and user testing. Additional features to be added include: integrated cable TV listings, enhanced local maps and traffic data, as well as a new look for Road Runner’s Web mail product.

More Broadband Direct 01/29/09:
•  Charter hits 60 Mbps with DOCSIS 3.0 service
•  Stimulus package moves one step forward
•  Democrats vow to revive DTV delay bill
•  Verizon to shut down Internet phone service
•  Suddenlink draws a bead on targeted ads
•  TWC revamps Road Runner Web portal
•  Google sets up online broadband testing lab
•  Aurora gets new digs
•  Qualcomm keeps pressure on DTV date
•  Broadband Briefs for 01/29/09



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