Cox’s secure e-mail expedites business

Thu, 06/05/2008 - 8:40am
Brian Santo

Cox Business is introducing a secure e-mail service aimed at solving a specific business problem: the difficulty of entering legally binding and secure contracts exclusively through electronic media.

Cox Business’ registered e-mail solution, provided through a company called RPost, should expedite the processing of service orders previously executed with paper contracts sent via mail or fax. The new capability is designed to make business transactions more efficient and convenient for the customer and to reduce the use of paper.

Cox has already begun deploying the solution in individual markets. All Cox service areas will be operational with the new capability by the end of June, the company said.

The RPost system provides the assurance of "legal proof" via an electronic audit trail that records the delivery transaction, electronic signature, the content of the electronic contract and the official time the deal was closed.

The RPost service does not require software downloads or clicking-through to Web sites to function, allowing Cox customers to conveniently utilize this capability from any e-mail service.

Bob Hattori, VP of operations for Cox Business, said, “As a service provider, we … have the potential to cut days off the order process by eliminating the need for our business customers to print contracts, sign in ink, and fax or mail them back."

More Broadband Direct:

• Verizon Wireless to fork out $28.1B to buy Alltel 

• Cox's secure e-mail expedites business 

• Verizon to add 60+ channels to lineup 

• FCC amps up DTV publicity campaign 

• ACA shows support for NAIN 

• Ciena's second-quarter profit climbs 83 percent 

• Alcatel enriches triple-play capabilities 

• Vudu Wireless Kit lets Vudu box go wireless 

• Broadband Briefs for 6/05/08


Share This Story

You may login with either your assigned username or your e-mail address.
The password field is case sensitive.