Broadband Briefs for 6/13/08

Fri, 06/13/2008 - 8:00am

• Verizon’s high-speed Internet offering available to 3.4M nationwide
By Traci Patterson

More than 3.4 million consumers in parts of 20 states and the District of Columbia now have access to Verizon's high-speed Internet service, which more than doubles the download speed of the company's DSL offering.

Verizon’s high-speed Internet service offers a downstream connection speed of up to 7 Mbps for as low as $42.99 per month when ordered with an annual service plan.

"Our 7 megabits per second Internet service delivers considerable speed and a compelling option over cable Internet," said Susan Retta, VP of broadband solutions for Verizon. "Many people are looking for faster broadband speeds for productivity and efficiency reasons, and they want to avoid the shared neighborhood model used by cable companies that can slow download speeds.”

• Suddenlink opening new call center in W.Va.
By Traci Patterson

Suddenlink is building a new $3.5-million regional call center near Parkersburg, W.Va., with completion expected in October. Suddenlink currently operates a call center in Parkersburg but has outgrown the facility.

Suddenlink expects to increase the call center’s full-time employment from 188 to 221. The facility will be one of five call centers that the company operates.

Suddenlink is a Top 10 cable operator that provides video, high-speed Internet and phone services throughout most of its footprint in West Virginia. The company serves 1.3 million customers nationwide.

• IBM Tivoli Netcool supporting Acme Packet’s Net-Net suite
By Traci Patterson

Acme Packet’s Net-Net family of products – including session border controllers (SBC), multiservice security gateways (MSG) and session routing proxies (SRP) – is now supported by IBM Tivoli Netcool, a service management platform.

IBM Tivoli Netcool will also support Acme Packet’s product enhancements: voice quality measurements using R-factor and MOS scoring, as well as customizable call detail records (CDRs) with any SIP message content. Together, these build upon Acme Packet’s support for fault, configuration, accounting, performance and security (FCAPS) management tools and features. They also enhance the ability to depend upon Acme Packet products for the delivery of interactive VoIP, video and multimedia communications.

“The combination of these feature enhancements and Acme Packet’s integration into IBM’s service management framework add new dimensions to the ability of Acme Packet’s products to measure IP interactive communications, ‘service accountability’ and satisfy service level agreement (SLA) requirements,” stated Seamus Hourihan, VP of marketing and product management at Acme Packet. “Acme Packet products are uniquely positioned to measure both service performance and availability, spanning both IP transport network elements and signaling infrastructure elements such as softswitches, IMS CSCF elements, IP PBXs and unified communications servers.”

More Broadband Direct:

• Trouble with tru2way?

• AT&T also considering usage-based pricing

• Charter extends deadline for private debt exchange offer

• ACA applauds FCC's decision to reexamine retransmission deals

• Macrovision to acquire assets from ThoughtWorthy

• Avago, Infinera, Ixia to demo 100 GigE scheme

• Microsoft-Yahoo dance ends … until next tune?

• Warner Bros. launching ad-supported channels with distribution partners

• Broadband Briefs for 6/13/08


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